Archive for the ‘Tips & Topics’ Category

July-August 2010 – Tips & Topics

Wednesday, August 25th, 2010

TIPS and TOPICS from David Mee-Lee, M.D.
Volume 8, No. 4
July-August 2010

In this issue
SAVVY Aging by the numbers; and tips on eldercare
SKILLS Facing your fears, saying good-bye, and planning the future
SOUL What is Your Legacy?
SHAMELESS SELLING The new Tips n Topics book just released! Plus a freebie
Until Next Time

Welcome to a combined July-August edition of TIPS and TOPICS.
With summer vacation on our mind (here in the northern hemisphere at least), I took it easy these two months. But what I include in this edition is not light summer reading. It is, in fact, a topic I have not addressed before in any detail partly because it can be a sad and depressing focus for discussion. I’m speaking of aging, elder care, dying and death. Still want to read on?

SAVVY
__________________________________________________

What’s on my mind these past two months is obviously influenced by my 95 year old mother’s fall (her broken and repaired hip), her slow convalescence and changed level of function and independence.

TIP 1
Statistics on why aging, ailing parents and end-of-life issues will increasingly be on your mind.

Source:2007 Study released from American Association of Retired Persons (AARP)

> It’s estimated that 34 million Americans serve as unpaid caregivers for other adults, usually elderly relatives, and that they spend an average 21 hours a week helping out. Millions more grown children are calling regularly, flying into town every few weeks or months or just stopping by to take Mom or Dad to the doctor.

> AARP estimates that the economic impact of this “free” care was about $350 billion in 2006. That’s more than the U.S. government spent on Medicare in 2005. It exceeded the size of the federal budget deficit in 2006.

> Reference: http://www.usatoday.com/money/perfi/eldercare/2007-06-24-elder-care-cover_N.htm

Source: SeniorJournal.com / October 19, 2005

Scope of Survey
>A survey of 815 baby boomers (born 1946-1960; spanning age 64 to age 50 yr. olds) and elderly parents (aged 60-90) examined how both groups interact when the senior parents are ill.

Findings & Conclusions
>13 million baby boomers are caregivers of sick parents and are deeply involved in every facet of their parents’ care, according to a 2005 survey.

>56% of the boomers and their parents surveyed agreed that elders received assistance at least once a week. 25% of those boomers and 22% of those elders agreed that the care was daily.

>Baby Boomers have much more trouble discussing sensitive matters about financial planning, medical care and end-of-life issues with their senior citizen parents than do these parents who are now in their ’70s.

>Reference:http://seniorjournal.com/NEWS/Boomers/5-10-19 BoomersCare4Parents.htm

Source: 2009 Survey by AARP and the National Alliance for Caregiving

Thrust of Survey
> To look at facts on care giving

Findings & Conclusions
>Nearly 11 million people take care of the 5.3 million Americans with Alzheimer’s, a number that’s expected to grow to almost 16 million by 2050, according to the Alzheimer’s Association.

>The survey found that caregivers (most commonly middle-aged women caring for a parent) give more than 20 hours of their time per week.  Most say it interferes with work, and the longer someone is a caregiver, the more likely her own health is to suffer.

>Reference: Los Angeles Times:http://www.latimes.com/news/health/la-he-alzheimers-caregivers-20100726,0,2361716.story

Source: Study from the University of Southern California’s Leonard Davis School of Gerontology

Scope of Survey
> This research is one of a set of studies looking at attitudes and behaviors toward caring for aging parents using the USC Longitudinal Study of Generations, which followed individuals from 333 families over two generations.

> For this study, Gans and co-author Merril Silverstein, professors of gerontology and sociology at USC, examined expected behaviors of adult children towards their aging parents over the 15-year period from 1985 through 2000.

Findings & Conclusions
> The study found that the generation born in the 1950’s and 60’s are more committed to caring for their aging parents than their own parents were.

> The findings, published in the December 2006 Journal of Marriage and Family, run contrary to the popular notion that the institution of the family is in decline.

> Among their findings, an adult child’s desire to care for an aging parent peaks at the age of 51 when individuals are most likely to be called upon to provide parental support. Women consistently express stronger familial obligations towards their parents than men.

>The study also showed that the oldest respondents, presumably those most in need of care, valued the care the least. The researchers say this illustrates that as parents get closer to death, they become more altruistic toward their children – that is, they make fewer demands of them in spite of their growing needs and increasing dependence.

>”Very old adults give priority to their adult children and grandchildren and want to see them thrive, even if it means getting less care then they may actually need,” said Silverstein.

> Reference: http://www.medicalnewstoday.com/articles/58056.php

TIP 2
Tips for Baby Boomers Taking Care of Their Parents

The following tips are excerpts from the May & June 2005 AARP Magazine. They put into words a number of issues which have confronted my brother, sister and me.

·         Face Your Fears
Parents’ demands can trigger elemental fears-the looming specter of one’s own mortality, the scary knowledge that a parent’s decline brings us all a step closer to our own old age. However only by facing fears can we defuse them and put ourselves back in control.

·         Say No-but Gently
It’s not easy-especially when we’re faced with a request we’re not prepared to argue against.  It can even take practice.  Enlist a spouse or friend to act out a scenario in which your parents make an unreasonable demand.  Write dialogue out in advance, supplying your helper with a list of your parents’ usual defenses. Formulate responses to all their potential harangues.

·         Separate Needs From Wants
There’s a chasm of difference between a crucial need elderly parents may have (food, clothing, shelter, and basic kindness) and something they want (two-hour visits every day, your kids to be quiet at the table, a bigger condo in Boca Raton).

·         Make Fun a Priority
Many people mistake quantity for quality when it comes to spending time with their parents. I would argue that it’s better to spend less time with them and make sure those hours are truly satisfying. Plan activities that will bring you together as human beings. If possible, hire caregivers for routine chores; save your own time and energy for more meaningful interactions. Join a book club with your mom, escort your father to an exhibit of Civil War memorabilia. If they are not able to get up and about, find audio books you can listen to together.

·         Do Your Share of the Work
Family dynamics tend to build to a fever pitch when the care of an aging parent is involved. While it’s true that some siblings may be more suited to the task than you, don’t assume they are okay with the situation.  Ask them periodically how they feel about it. And remember, there is plenty you can do from afar-researching a medical procedure on the Internet, subsidizing home care, and sending care packages.

Reference:  You can read more on this at:

http://seniorjournal.com/NEWS/Boomers/5-10-19BoomersCare4Parents.htm

SAVVY
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Our clients – Increasingly the people we serve will themselves either (1) be older adults moving quickly to a time when they will need eldercare, or (2) be the children of such elderly parents, where they’ll struggle to cope with the practical demands of physical care and emotional support.

Ourselves – Though professionally we are clinicians and providers, as human individuals we are all aging and will inevitably face these issues someday.  Because I have been blessed so far with good health, it has been easy to fend off facing issues of aging, sickness, death and dying. I feel nowhere near my age.

These past two months have forced me to confront issues easy to ignore until now. I invite you to do a little inward-looking also.  This will be useful to you and your family, and positively spill over to your clients (and their families) as well.

TIP 1
1. Reflect on these: Stop this Train and Facing your Fears

John Mayer is one of those musical artists who not only entertains, but makes you think. His song “Stop this Train” speaks to his fears that life is moving on quickly (he’s only 32 now); he would like to get off the speeding train and slow things down. I can identify with the earlier statement: “Parents’ demands can trigger elemental fears-the looming specter of their mortality, the scary knowledge that a parent’s decline brings us a step closer to our own old age.”

This is how John Mayer expressed it in some excerpts from his song:

“Stop this train I want to get off and go home again
I can’t take the speed it’s moving in
I know I can’t
But honestly, won’t someone stop this train

Don’t know how else to say it, don’t want to see my parents go
One generation’s length away
From fighting life out on my own

So scared of getting older
I’m only good at being young
So I play the numbers game to find a way to say that life has just begun
Had a talk with my old man
Said help me understand
He said turn 68, you’ll renegotiate
Don’t stop this train
Don’t for a minute change the place you’re in
Don’t think I couldn’t ever understand
I tried my hand
John, honestly we’ll never stop this train.”

TIP 2
Practice these:  Be present; Set boundaries; Have fun; Say good-bye

My sister is geographically and emotionally close to my mother.  My brother and I live thousands of miles away – oceans apart from her.  It is easy to be present and devoted, to set boundaries for a week at a time, for a couple of times a year. But for my sister who is just as devoted to her nuclear and extended family, it is not so easy.

Practice being Present
>How does someone strike the balance – between attending to the increasing physical and emotional needs of a frail parent and the daily demands of the rest of the important family relationships which need ongoing nurturing?

>How do you determine what you should do- i.e. to meet an older adult’s needs without infantilizing them and inadvertently stifling their confidence and independent functioning?

e.g.  Do I rush to take over the task of setting the table as my mother starts placing out the silverware and plates?  Or is it better to let her feel she is still capable of providing for her children and is not an invalid?

e.g.  Do I ask her to wait at the door while I drive the car right to her?  Or would it be better to assist her to walk to where the car is parked 30 feet away so she can get the exercise and stay as mobile as she can?

It’s tricky to be caring without being over-protective and stifling her sense of competence.

Set Boundaries
What are the most effective ways to attend to the crucial needs of parents and older adults (food, clothing, shelter, and basic kindness) and yet set limits on something they might want which may be unrealistic or unachievable (two-hour visits every day, your kids to be quiet at the table)?

Have Fun
> The challenge: How do you plan activities that will bring you together as human beings especially if you have short visits a couple of times a year? How upsetting is it to be fully present with your parent for a few days or a week or two, and then leave them high and dry? My mother says she has to “steel herself” every time I go away, and that is from a woman who is very stoical, supportive and philosophical about where I live and work.

> If you don’t live right near your aging loved ones, it is comforting to reflect on the tip above: “Many people mistake quantity for quality when it comes to spending time with their parents. I would argue that it’s better to spend less time with them and make sure those hours are truly satisfying.”

Saying good-bye
I never had the chance to say good-bye to my father. He got suddenly sick and was in intensive care before I could fly to Sydney all the way from Boston. I doubt he knew who we were by the time all the siblings arrived to see him. I certainly didn’t get to converse and have a meaningful and heart-felt exchange. That is not the case with my mother. At 95 heading to 96, she is still quite cognitively clear. In a few weeks, I want to start saying good-bye. I don’t want her to go, but she is tired and would just as soon “go to sleep”. And who knows when that will be, but here is the opportunity to do what I could not do with my father.

Just as it takes some deliberation and attention in the termination phase of a psychotherapy relationship, this is even more profound.

TIP 3
Plan for the future; Share the Decisions and Share the Work

Planning for the Future
Advance Directives; End-of-life decisions about “Do not resuscitate” orders, Power of Attorney, Wills and Executor of Will; Funerals- what kind? Cremation or burial?; Long-term Care Insurance; Assisted living environments, Nursing home or living with family members; and the list goes on……

Then there is planning for the sunset years (or whatever is the current palatable term): retirement accounts? If and when to retire? When to downsize and move into the condo or the retirement village? Preserving resources in case of long life or severe illness requiring those savings? Or decisions to travel, to gift family, to gift charities, to spend one’s money versus preserving resources for a possible future problem?

Sharing the Decisions
Here are other important issues to consider for your family and in those of the clients we work with:

Because “family dynamics tend to build to a fever pitch when the care of an aging parent is involved”, it is never too late to compare values and opinions of the older adult and the reactions and opinions of family members about such issues as:

·         How do you feel about being in an institution like a nursing home versus living with your children or other family members?
·         In your heart of heart, do you feel your children owe it to you to take care of you in your old age; or would you want to avoid the “burden”, cost and interference to their families?
·         Have you made plans for end-of-life, extended care insurance? Or are you relying on the government or your family to take care of any needs you may have for long-term care?
·         If you find yourself needing 24 hour care, would you rather die than have all medical and surgical procedures be done to keep you alive? Is your answer different depending upon whether you are cognitively clear or not?
·         If you reach a level of function where you don’t feel like eating, walking or socializing (and medical and psychiatric illnesses have been excluded) would you want loved ones to urge and encourage you to improve functioning? Or would you rather they respect your wishes to fade away?

Sharing the Work
This is one I know from personal experience. Due to geography, personality, gender and a host of other factors one of your siblings may be more suited to the task of eldercare than you are. While being sensitive to this, don’t assume the ‘designated” sibling is always okay with the situation.

·         Ask the “designated” sibling periodically how they feel about it. What can I do to help you? (Who cares for the carer?)
·         Again there is plenty you can do from afar-researching a medical procedure on the Internet, subsidizing home care, calling your parent frequently so that emotional support is not the sole responsibility of your ‘carer’ sibling.
·         Visit in person as frequently as you can. Take over duties to give your sibling a break: arrange doctor appointments when you are there; do the food shopping; do the fun trips/ fun activities to allow your sibling to be “off duty.”

Overwhelmed yet? But it is time to start the conversation.

SOUL
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Forty US billionaires have taken up the challenge from Berkshire Hathaway CEO, Warren Buffett, and Microsoft founder, Bill Gates, to pledge a majority of their wealth to charity. This is not just about having so much money you don’t know what to do with it. It is about giving back to society and leaving the world a better place.  This is what you think about when you become older and realize you aren’t going to live forever – especially if you are way past the survival level of existence.  Billionaires tend not to think about how they’re going to get food and the rent money.

Getting older can put you in a reflective mood, wondering what you have contributed to make the world a better place and what will you be remembered for. Not that I have done much reflecting yet because I am still “in denial” that I am all that old. Then I read about poor old George Ferris.  Actually it was poor young George Ferris because he died penniless and unheralded in 1896 at the age of just 37.

I love going to the California State Fair each year!  Every August about now, in Brisbane, my hometown in Australia, they are holding the equivalent to the State Fair: it’s called the Royal Queensland Show at the Brisbane Exhibition Ground, affectionately known as the “Ekka”.  As a kid, each year I couldn’t wait to go to the Ekka organized by the Royal National Agricultural and Industrial Association of Queensland.

That is where George Ferris comes in. You guessed it! You can’t go to a state fair or an amusement park without seeing a Ferris Wheel or two or three. George, an up and coming engineer, created America’s answer to the Eiffel Tower for the Chicago World Expo of 1893.  Sadly he died not knowing that in 1904, his great invention was advertised for sale as scrap metal.  None of Ferris’s paper or plans survived and no one knows where his remains are buried. Yet his name lives on and his invention continues to bring excitement and joy to millions every year.

So who knows what your legacy will be?

Preoccupation with our legacy shouldn’t be the driving force of what we do every day anyway.  But I will make this promise right here and now….that when I become a billionaire, I pledge to give a majority away to charity.  You heard it here and you can hold me to that!

SHAMELESS SELLING
__________________________________________________

Just released…..

I am excited to announce the publication of……

“Tips and Topics: Opening the Toolbox for Transforming Services and Systems”
by David Mee-Lee, MD with Jennifer E. Harrison, MSW.  (158 pages; Sells for $19.95)

I invite you to read it and use the material to translate theory into practice; concepts into clinical services; and be a change agent for people, programs, payers and policy makers.

FYI- Here is a preview of the chapter headings:

Chapter 1: Changing a System of Care is not for the Weak
Chapter 2: Attracting People into Recovery, Even When You Don’t Feel Like It
Chapter 3: Screening and Assessment: Finding Your Audience
Chapter 4: Level of Care…or now you’ve got them…what’s next?
Chapter 5: Turning Paperwork into Peoplework
Chapter 6: Let’s Make Sure That’s What We’re Actually Doing
Chapter 7: Consolidating Systems’ Change: Celebrating Successes, Grieving Loss and Resolving Conflicts

Special Offer !
For the first 800 buyers, I will include a second book, Dynamic Health, for free!

Dynamic Health is a 142 page book of interviews with expert health practitioners, featuring prominent ones such as Bernie Siegel, MD (Patient Empowerment) , Dr. Earl Mindell (Nutritionist & author of the Vitamin Bible), Dr. Norman Rosenthal (best known for describing Seasonal Affective Disorder.)  I was invited to contribute to Dynamic Health, and was interviewed about Co-Occurring Mental and Substance-Related Disorders.

How to buy

Call The Change Companies at (888) 889-8866.
Ask for the Tips and Topics book and the free Dynamic Health book offer.
or
Go online and get started on ordering at www.changecompanies.net/tips-and-topics.php It sells for $19.95.

As always, the TNT monthly newsletters are free and online at www.changecompanies.net.

UNTIL NEXT TIME
__________________________________________________

Thanks for reading.  See you in September.

David

David Mee-Lee, M.D.

June 2010 – Tips & Topics

Tuesday, July 6th, 2010

TIPS and TOPICS from David Mee-Lee, M.D.
Volume 8, No. 3
June 2010

In this issue
SAVVY and SKILLS Better working relationship with clients
SOUL Families are people too!
Until Next Time

Welcome to the June edition of TIPS and TOPICS.  Like you, I am inundated with information pouring daily into my e-mail inbox.  I save interesting bits and pieces in my “research news” folder. This edition you have the chance to take a peek at some of those.


SAVVY & SKILLS
(combined this month)
__________________________________________________

Research done in other health fields can spark innovations and application to our own behavioral health work.  In this TNT there are 10 SAVVY tips; I have written the implications for our field at the bottom of each number. These are the SKILLS “tips” for this issue.

1. Patients want to know the truth about their prognosis, nurse writes.

In the New York Times (5/12) “Well” blog, Theresa Brown, RN, wrote, “It’s easy for doctors and nurses to be bold when the news is good; more difficult when it’s not.” Brown noted, “It’s not easy to deliver or receive the news that you or someone you love has run out of options; that there is no hope. But people want the truth. In fact, they crave it.” She concluded, “It may be just as important to tell someone they are dying as to tell them that they aren’t.”
Reference

Implication:
You want your client to be an informed consumer.  Be sure to clearly and completely explain to them your evaluation, diagnosis and their treatment options.

2. Researchers examine some patients’ decision not to undergo lung cancer surgery.

The New York Times (6/22, D6, Rabin) reports that, in order to determine why some lung cancer patients refuse to undergo an operation which could prolong their lives, “researchers asked 386 new lung cancer patients who were eligible for the operation, called resection, to fill out detailed questionnaires about their backgrounds and access to health care.” They found that “patients who reported feeling that they did not communicate well with their doctors were less likely to have the operation, as were those who thought they would not necessarily be better off a year later if they had surgery.”
Reference

Implication:
Communicating with clients is not: just telling them what their problem is and to comply with treatment.
Communicating with clients is: collaborating with them about their options for treatment plus your recommendations.  It also involves inspiring in them a sense of hope and optimism for recovery.

3. Patient’s gender may determine how they feel about their physician.

In the New York Times (5/6) Doctor and Patient column, Pauline W. Chen, MD, wrote, “For two decades, spurred on by the rising number of women going to medical school…researchers have been studying the influence of gender on physician style.” Recent research has revealed that “the patient’s gender determines how patients feel about their doctors, as much if not more than the physician’s.” In fact, one study conducted by Swiss and American researchers showed that “patients, depending on their gender, evaluated their male and female physicians’ displays of concern for their patients differently.” A separate study appearing in the Journal of Women’s Health showed that “women patients were more likely to have discussions with doctors that focused on their illness experience and personal factors, regardless of the physician’s gender.”

Reference

Implication:
Whether you are a male or female clinician, you may experience that women clients may naturally offer more about their needs and treatment.  However you may need to be deliberate with male clients: Invite them to speak up and often; keep asking them about their needs and wants, and encouraging them to voice those.

4. Patients not taking medicine as directed is a national problem.

The Boston Globe (5/10, Smith) reports that “a common conundrum” is “patients who do not take their medication as directed.” Part of the issue can be economic. A study found “that a $5 increase in copayments for cholesterol-controlling statin drugs significantly reduced the likelihood prescriptions would be filled by veterans in Philadelphia. Still, that same study discovered that even when veterans were exempt from copayments, there was far from universal use of prescribed drugs.”

Reference

Implication:
Just creating a goal in your client’s treatment plan- “Medication Compliance”- can be meaningless…..unless they are actively involved in the decision to take medication…unless they actually agree to take their meds…..and unless they are consistently monitored to check if they are adhering to the plan.

5. Medication non-adherence costs over $170 billion in the US annually.

Pauline W. Chen, MD writes in the New York Times (5/21) Doctor and Patient column, “Like politics, religion and sex, medication non-adherence, or noncompliance, remains a topic of conversation that most of us try to avoid. While anyone who has ever tried to complete a full course of antibiotics can understand how easy it is to skip, cut down or forget one’s medications altogether, bringing the topic up in the exam room feels more like a confession or inquisition than a rational discussion.” In fact, “few of us want to talk about medication non-adherence, much less admit to it.” Data show that medication non-adherence costs “more than $170 billion annually in the United States alone.”

Reference

Implication:
Ask your client: “Are you even interested in taking medication?  If you are, can you anticipate what obstacles to taking it might arise? What situations in your daily life might prevent you from taking the medication faithfully?”

6. Small study indicates patient beliefs may affect medication adherence in bipolar disorder.

MedWire (1/5, Davenport) reports that, according to a study published online Dec. 14 in the journal European Psychiatry, “the treatment and illness beliefs of patients with bipolar disorder predict medication adherence and may represent a potential target for modification.” In a study of 35 patients with bipolar disorder, UK researchers found that “patients who were non-adherent were significantly younger than adherent patients…were prescribed significantly more psychiatric medications,” and “were significantly more likely to believe that their illness would have negative effects on their life, and would have a longer-term impact.” Finally, “age and beliefs about whether medications are overprescribed were significant predictors of non-adherence to medication.”

Reference

European Psychiatry
Volume 25, Issue 4, May 2010, Pages 216-219

Implication:
We should never dismiss or underestimate our clients’ belief about their illness and the effect on their lives.  This does affect their adherence to treatment.  Be proactive and elicit what your client understands and believes about their signs and symptoms; and how it does, and will continue to, affect their lives. What do you know about your diagnosis? The prognosis? How do you feel about this? Do you see yourself getting well? Or just living with it?

7.  Even severely-ill patients adhere better if they help choose their own treatment.

Even people with severe mental illness are more likely to adhere to their medication if they are given a voice in choosing it. Duke University psychiatrists found a 27% increase in medications prescribed and a significant improvement in adherence over 12 months among severely ill patients given the opportunity to create an advance directive for their own care.

Reference

“Medication Preferences and Adherence Among Individuals With Severe Mental Illness and Psychiatric Advance Directives”
Christine M. Wilder, M.D., Eric B. Elbogen, Ph.D., Lorna L. Moser, Ph.D., Jeffrey W. Swanson, Ph.D. and Marvin S. Swartz, M.D.

Psychiatric Services 2010, 61: 380-385

Implication:
Severely mentally-ill clients can be seen as hopeless to improve, and therefore are offered just stabilization and maintenance treatment. A recovery-oriented perspective expects and offers more: What does recovery for this person look like? Upgrade your conversation with them. Discuss and discover what is important to them: What do you want in how and where you live? How do you want to spend your time in doing something productive? In having fun?  Who are your friends? And what do you enjoy doing with them?

8. Researchers Identify Factors Predicting Non-adherence To Bipolar Disorder Treatments.

Med Wire (4/6, Czyzewski) reports that, according to a study published in the Journal of Clinical Psychiatry, “poor treatment adherence in bipolar disorder is associated with a number of socio-demographic and clinical factors.” After examining “data from the Systematic Treatment Enhancement Program for Bipolar Disorder,” researchers found that “several socio-demographic features were significantly associated with poor adherence” to treatment, “including younger age (odds ratio [OR]=0.89 per 10-year age increase), Hispanic race (OR=1.48), and having a household income less then $50,000 per year (OR=1.45).” Other “features associated with poor adherence included rapid cycling (OR=1.40), suicide attempts (OR=1.32), earlier onset of illness age (OR=0.77 per 10-year age increase), current anxiety disorders, (OR=1.47), and alcohol use disorders (OR=1.68).”

Reference

Implication:
Not all clients are the same.  Age, race, illness onset, other psychiatric conditions and more help sharpen the “profile” of who might be at greater risk for non-adherence to treatment.  When the odds are stacked against your client, be proactive and vigilant to track and engage that client. Think about more frequent check-in visits; or more social supports like a peer run drop-in center or club; closer case management. Sometimes an ounce of proactive prevention is worth a pound of cure and treatment.

9. Experts propose small financial incentives to help ensure medication adherence.

The New York Times (6/14, A1, Belluck) reports on its front page, “One-third to one-half of all patients do not take medication as prescribed, and up to one-quarter never fill prescriptions at all, experts say. Such lapses fuel more than $100 billion dollars in health costs annually because those patients often get sicker.” But “now, a controversial, and seemingly counterintuitive, effort to tackle the problem is gaining ground: paying people money to take medicine or to comply with prescribed treatment. The idea, which is being embraced by doctors, pharmacy companies, insurers and researchers, is that paying modest financial incentives up front can save much larger costs of hospitalization.” One physician noted that “although ‘economically irrational’…small sums might work better than bigger ones.”

Reference

Implication:
Incentives for negative drug urine tests, attendance at treatment and meeting treatment goals in addiction treatment has been studied for decades.  There is a case to be made for broadening its application in behavioral health.
“Contingency management (CM) – the systematic reinforcement of desired behaviors and the withholding of reinforcement or punishment of undesired behaviors- is an effective strategy in the treatment of alcohol and other drug (AOD) use disorders.” (Stephen T. Higgins, Ph.D., and Nancy M. Petry, Ph.D. “Contingency Management – Incentives for Sobriety” Alcohol Research & Health, Vol. 23, No. 2, 1999, pp. 122-127

10. Placebo treatments may have actual biological effect in the body.

The  AP (2/19, Cheng) reports that, according to a review published online Feb. 19 in The Lancet, “there is increasing evidence that fake treatments, or placebos, have an actual biological effect in the body.” In a “review of previous research on placebos,” researchers found that “the doctor-patient relationship, plus the expectation of recovery, may sometimes be enough to change a patient’s brain, body, and behavior.” The review’s authors specifically cited studies in which patients with Parkinson’s disease who were given a placebo still experienced a dopamine release in the brain, as well as other brain-activity changes.

Damien G Finniss, Ted J Kaptchuk,  Franklin Miller, Fabrizio Benedetti (2010):
“Biological, clinical, and ethical advances of placebo effects”
The Lancet, Volume 375, Issue 9715, Pages 686 – 695, 20 Feb. 2010

Reference

Implication:
This research points to the power that exists when a client expects hope and recovery.  When a clinician (1) establishes a positive therapeutic relationship and (2) engenders this hope in the client, treatment succeeds.  These 2 factors are much more powerful indicators of effective outcomes than the evidence-based practice of a specific technique and model.  General health is just now discovering this to be true; however we in behavioral health have forgotten four decades of psychotherapy research which overwhelmingly proves this.


SOUL
____________________________________________________

Consider these three vignettes:

1. A 95 year old, relatively-healthy, widowed woman falls and breaks her left hip.  Her three children, well-educated and respectful, are worried.  They want the best available orthopedic surgeon to pin and plate the fracture; they are willing to pay whatever it takes, but have great difficulty finding out ahead of time what he will charge.  Nurses make the arrangement for the operation.  The surgeon talks to the worried family neither before nor after the surgery, even briefly, to inform the family pre-operatively or reassure them after.

Before you dismiss this as “a surgeon being a surgeon” and that behavioral health clinicians in would never be like that, read vignettes #2 and 3.

2. A clinician evaluates a mother of a two year old. The mother is seeking residential addiction treatment.  Her partner, and father of their child, has threatened to seek custody because of her out-of-control drug use. I ask the assessor: Is it true that the frustrated father would actually do that? Or is the father just so worried and frustrated that it could be an empty threat?  The clinician tells me he didn’t speak to the father.  I wonder: Who will empathize with, and support, this distressed father?  Or does he have to wait for family group which takes place- next week?!

3. A drug addicted woman shows up for admission at a large hospital which has addiction services. She is willing, but strung out; distressed and needs the support of her brother who has accompanied her to assist however he can.  As they both start walking into the admissions office, the staff person says: “Oh no, you can’t come in…just the patient.” The woman says she needs her brother’s support and is OK about confidentiality. The brother is still excluded.

The first vignette is about my mother in Australia who fell last week.  I’m on my way to see her and so far she is doing well.  If I happen to see her surgeon………!!

The second vignette occurred many years ago. I hope my supervision of this clinician paid off and has changed how he engages and empathizes with family members now.

The third vignette
Some years ago, I heard of this case in a presentation from, as I recall,  NIATx.*
The woman was the Vice President of Clinical Services of the hospital posing as the patient; and the “brother” was the Medical Director of the addiction service also posing as the family member. Since it was a large hospital, they were not immediately recognized. It was a real eye-opener to them on how their hospital treated family members.

*(NIATx helps behavioral health providers improve access to and retention in treatment for all of their clients. We do this primarily by helping treatment providers use process improvement methods. www.niatx.net).

I hope these are isolated and rare examples of how families are excluded, unsupported and left to deal with their stress of living with an addicted or mentally-ill loved one; or left to worry and wonder about the well-being of their mother.

I fear this still happens all too often.

Until Next Time
____________________________________________________

Thanks for reading.  See you in late July.

David

David Mee-Lee, M.D.

May 2010 – Tips & Topics

Friday, June 4th, 2010

TIPS and TOPICS from David Mee-Lee, M.D.
Volume 8, No. 2
May 2010

In this issue

SAVVY   Assessment Issues in Co-Occurring Disorders
SKILLS   What does the client want?  Understanding retention and resistance
SOUL     A recovering Speeder
SHARING SOLUTIONS Innovations from Readers
Until Next Time

Thank-you for joining us for this month’s edition of TIPS and TOPICS.

SAVVY

Each month for the past three years, I have had the privilege and opportunity to train and consult in the state of Delaware.  I am a consultant to their Federally-funded Co-Occurring State Incentive Grant (COSIG) to improve systems and services for people with co-occurring mental and substance-related disorders (COD).  As such, I have visited almost every outpatient, inpatient and residential addiction and mental health agency- (Delaware is not a large state as you can imagine if you’ve never looked at a map of the USA).

This month in SAVVY, I share some common themes I believe apply to just about everyone and every place which serves people with COD and other behavioral health problems. This edition I’ll focus on clinical themes; later on I’ll address some Systems issues.

Tips:

*Consider these Assessment Issues for Co-Occurring Disorders

1.  When clients present with mental health problems and are also using alcohol and other drugs, there could be three (not mutually exclusive) diagnostic possibilities:

·         The person may be attempting to self-medicate a psychiatric disorder with substance use.

·         The mental health problems may be signs and symptoms of the addiction illness e.g., depression because of the crash after a cocaine binge or mood swings because they are getting high on uppers and downers.

·         The person may indeed have both a co-occurring mental and substance use disorder.

2.  Of the above three evaluation conclusions it is not always clear which applies to any one client. Here are some guidelines to help make a hypothesis on what might be going on:

·         Examine timelines to see if addiction problems preceded mental health problems. Did the client first start experiencing mental health issues before problems with substances?

·         If the addiction illness came first, you might begin with a focus on the addiction; then observe what happens to the mental health problems.

·         If the reverse is true, begin working on the mental health problem rather than sending the client to addiction treatment. Notice what happens to the substance use. The client could be self-medicating a mental disorder.

·         Review the time relationship between substance use and mental health signs and symptoms.  If your client was using substances at the time of, or not long before, the acute mental health presentation, you could be looking at a possible Substance-Induced Mental Disorder directly related to the pharmacological effects of the substances being used at the time – (an methamphetamine-induced depression, or an alcohol-induced anxiety disorder.)

·         Check for any drug-free periods in the person’s life. Inquire about what happened during those times.  Did mental health problems still exist strongly even though the person was abstinent?  Perhaps this indicates a Substance-Induced rather than a Substance Dependence diagnosis.

·        If the psychiatric problems dissipated after some drug-free periods of weeks to months, then it could be that the mental health problems were substance-induced.

In your clinical decision making, these guidelines are prompts to use. This is not a computer algorithm that spits out the diagnostic answer without your clinical judgment. Using such guidelines can help prevent calling everyone who uses substances and has mental health problems a co-occurring disordered client.
It is easy to label people with a mental disorder and prescribe psychotropic medications.  It is better to medicate diagnoses not signs and symptoms.

3.  We speak of “signs” and “symptoms” in our clinical language often.  But when I recently asked a group of clinicians to define “signs” and “symptoms” it wasn’t easy for them to do. Signs and symptoms are diagnostic “tools” that help the assessor determine the condition of the client.

• The Online Medical Dictionary defines them as:  “Objective evidence of disease perceptible to the examining physician (sign) and subjective evidence of disease perceived by the patient (symptom). http://www.emergencymedicaled.com/Definitions/Signs%20and%20Symptoms.htm
• In other words, “symptoms” are client complaints of pain, depression, anxiety, hearing voices and the like, whereas “signs” are what we see as observable evidences of pain- (doubled over and sensitive to abdominal pressure); depression- (tearful, speaking in a slow monotone); anxiety- (trembling, sweating)
•

SKILLS
______________________________________________________

One advantage of training and consultation in smaller states and counties is the ability to include onsite visits with the clinical team.  There we can role play, discuss cases and dilemmas; on many occasions I can interview an actual client “live” with the team who is struggling to engage them into treatment.

Tip

*To engage a client in treatment is as important as assessing his/her needs.

This may seem such an obvious statement. However it is almost irresistible for clinicians to rush through the initial appointment(s) in order to complete the assessment, the permissions and informed consent forms- to quickly fill in the diagnostic impression and paperwork.

·         People before Paper
Before you get to filling out your assessment form on paper or electronically, spend whatever time is necessary to figure out and drill down deep with the client. What brought you to see me? What do you want me to help you with?  This is about empowering people to be honest about what is important to them.

·         Tuning in might be simple or more challenging
Depending on how well they can articulate that, it might be as simple as: “They made me come and I want to keep my job or children or benefits so I am here”.  Or it might be that you have to dig more with: “You say you don’t know what you want, but if you hadn’t come today, would anything bad happen?”  If the young person says something like: “Well my parents would be really mad”, then maybe what she wants is help to avoid getting her parents mad at her.

·         Gaining emotional permission
Actually, you really don’t have permission to be probing every area of someone’s life unless they have invited you to do that.  Getting clear what they want is empowering to them and it results in their giving you permission to do your assessment.  Just because they signed your consent for treatment form doesn’t automatically mean they have given emotional permission for you to probe sensitive and painful areas of their life. When you link the assessment to what is most important to the client that is both respectful as well as more effective. It also increases client accountability and self-change.

·         Monitor and check at every visit
At every visit, deliberately monitor if your clients are getting what they want.  Check yourself for whether your work with them is a good fit. We want to “keep them coming back” until they are showing self-propelled, improved function and outcomes.

·         Always ask- What’s working? What’s not?
When working with clients, it really is “all about them” and not you.  When you start with what is important to them, and stay with what is important to them, the assessment and treatment process falls into place.  You are simply assessing and collaborating with them on what has worked (and what has not worked in the past) in getting what they want. Furthermore you are checking in with them on their experience since your last session with them, whether an individual or a group session.  You are continually asking: what has worked or not worked in reaching their goals.

·         What’s important right now?
Engage the client by a focus on the treatment contract which can be developed using the What, Why, How, Where and When.  Identify what is most important to the client at this point in time.

You can read more on the What, Why, How, Where and When in a previous edition: http://www.changecompanies.net/blog/?m=200405

·         Here is “Bill”, who I interviewed in a residential program.
He wants to get a job. He’ll need help coping with his self-esteem issues of feeling he is slow cognitively. He has a work history of not keeping up the pace of work and getting fired.  You will want to identify with him the times he was able to keep a job and what worked, so you can build on those successes

·         Here is “Bob” who I interviewed in an outpatient program.
“Bob” wants to save his marriage. He needs help to identify all the things he is doing that threatens his marriage. Again, you want to identify the good times of his marriage and use that information to build a success plan.

*Be proactive about retention in treatment and change how you view resistance

Possible reasons clients stop coming to treatment:
1. Feeling better with no perceived need for more treatment
2. Feeling worse and therefore not confident that help is available
3. Money concerns and inability to pay;
4. Barriers that extensive paperwork creates for engaging clients
5. Poor fit of the client with the therapist and no client confidence that he/she can be helped with this counselor.
6. Readiness to change issues: a client may not believe he has a mental
health or addiction problem
7. If someone thinks they have a problem they may be ambivalent about
getting treatment.
8. Psychotic illness is affecting their judgment and adherence.
9. Relapse can be embarrassing and there’s shame to return to treatment.
10. Poor alliance with the clinician- client is not interested in the goals or
methods used by the clinician.

·         Avoid viewing resistance as pathology
When you observe resistant behavior, don’t view this as pathology which resides in the client, and is to be confronted, interpreted or analyzed.  See it as an interactive process that you can increase or decrease depending on how you address the apparent lying, ambivalence or readiness to change problems.

·         Use motivational strategies
To change how you deal with resistance is where you will need your knowledge and skills in motivational enhancement. When you build an alliance with your client, they will experience that their lying, negative and resistant behavior does not get them what they want.

Example: If you lie to me that you used drugs and your Probation Officer
(PO) catches that in random drug testing, I cannot advocate for you.  If we
work together and you make a mistake and use, but are willing to change
your treatment plan in a positive direction, I can explain to your PO that you are still in treatment and compliant with court orders.

Example: If you keep breaking your curfew, how can I help get your parents off your back and from getting mad at you?  Do you still want me to help you with that?  Or have you changed your mind and actually want them mad at you? You don’t need my help with that.

SOUL
______________________________________________________

It’s easy to be judgmental about people who relapse or repeat self-defeating, counterproductive behavior.  Of course those people have no excuse.  When we do it, we have good reasons we think any reasonable person would understand. This justifies our repetitive, self-defeating behavior.

Tell that to the Highway Patrol officer who pulls you over for going 84 miles per hour in a 65 mph highway zone. I mean, tell that to the officer who pulled me over. “Officer, it’s a new car that I’m just getting used to.  My old car was a ten year old VW; this is brand spanking new and I’m still adjusting. I’m a physician and racing to get to my destination….”

So in January 2006, my invitation at the end of a SOUL section on my then recent speeding fine was: (note- a similar speed in a similar highway speed zone)
àWant to join me in the “go slow” recovery path?
If you want to read my excuses and justifications in my last speeding ticket, here’s the link: http://www.changecompanies.net/blog/?m=200601

On this Mothers’ Day I got the speeding ticket and fell off the wagon. I relapsed after four years in the “go slow, no-speeding recovery path”.  Well, actually I was caught speeding after four years when I got caught the last time.  I wasn’t actually in “go slow” recovery so it wasn’t a relapse.  It’s sort of like people who drink and drive anywhere from 300-2,000 times before actually getting a Driving Under the Influence (DUI) arrest. I wasn’t not speeding and I wasn’t in recovery. I just hadn’t gotten caught.

But after this 2nd speeding ticket in 5 years, I am really going into “go slow” recovery. In Motivational Interviewing and Stages of Change work it’s good to declare to people around you that you’re serious about taking Action for change.  They are then able to support you in the tough work of “walking the talk”.  Or in this case “driving the talk”.

Besides all the ‘trivial’ reasons not to speed, ( like it’s dangerous and the “speed that thrills is the speed that kills”; you could die and in the process kill other people), I tell myself other reasons not to speed: (like it’s stressful to be forever watching the rear view mirror for flashing highway patrol officer cars; speeding burns up gas; it’s bad for the environment; it wastes money because it’s unnecessary wear and tear on the car and it wastes my energy because my stress level is taxed.)

So I am declaring…..I am not speeding anymore….except where it might be dangerous if I don’t keep up with the flow of other traffic all going over the speed limit as well; and when I might be late for an appointment that inconveniences others if I am not there on time; and if I am rushing a pregnant woman to the emergency room……

No actually I really am not going to speed anymore.

(Comment from the editor- who happens to share the same last name as the SOUL author:  WE’LL SEE. I wish Dr. Mee-Lee all the best in his recovery!!!)

SHARING SOLUTIONS
______________________________________________________

Last month I requested that if “you are already doing some effective innovations e-mail a brief description of what you are doing and how the innovation operates and in what way it is effective.”  Here are responses to share with you.

Note:  Inclusion of this feedback does not mean I am endorsing or recommending the content or the agency represented.

1.  “One innovation involves phone inquiries. It is company policy when someone calls and says, “Tell me about your program,” that we ask, “First, tell me about the issue.” We explain that, while we have an outpatient facility, it is our mission to help people find programs that are right for them. We explain that every person has specific needs and that our program may or may not be right for them.

We recommend an Addiction Severity Index assessment, using ASAM Patient Placement Criteria and DSM IV dependence and abuse criteria. We assure each caller that we will find a program that is right for them. This means that the majority of potential clients that call do not enroll in our program.

However, it provides a resource for our community that helps people navigate the complex treatment environment, taking into consideration treatment needs, financial constraints, medical and mental health needs, and expectations with regard to program philosophy.”

Dale White
Assessment, Training & Research Associates Central California Recovery, Inc.
1100 W Shaw, Ste 122
Fresno, CA  93711
(559) 681-1947
http://www.centralvalleyshops.com/content/5117/atr-as

2.  “I always enjoy reading your TNTs, but I thought this one was exceptional. It’s a great summary where the field is headed and hopefully will push others in that direction. We’ve been using Vivitrol (injectable, extended release naltrexone for alcoholism relapse prevention) at Tarzana Treatment Centers for nearly two years now, with some very positive results.”

Ken Bachrach, Ph.D.
Clinical Director
Tarzana Treatment Centers, California

3. “I don’t know if what I am doing is “innovative,” but it is a different approach to addressing alcohol/drug addiction.  With 26 years in the addictions field, I’ve seen a lot of “silver bullet” ideas about addiction come and go.  I work primarily as a vocational rehabilitation counselor and use my addiction experience as a ministry through my church.

Presently, what seems to be making a difference is a combination of education, Cognitive Behavioral Therapy (CBT), Life Skills, Relapse Prevention and Motivational Interviewing (MI)  with an equal measure of Scriptural teachings about God’s unconditional acceptance of us no matter who or what we have done.   The guilt and shame are at the heart of the problem and if not specifically addressed, will return an addict to using in short order.  Since we are spiritual beings, this component of the “whole person,” in my opinion, is often overlooked or nominally touched upon.”

Mike Mikulski, M.Ed., CRC, LAC
MMikulski@mt.gov

4.  “I have worked at Providence St. Vincent’s in Portland OR and have been reading and enjoying your newsletter for years.  My innovative approach is using SoulCollage® with the clients in chemical dependency treatment and in the General Psych program.  The heart of this strategy is externalizing the “voice” of the part of them that enjoys drinking and doesn’t connect choices to consequences.  Some people call this the “conman” or “the connoisseur” or “the fun loving party gal”.  Others call it the “sophisticate”.

Using recycled magazine images, the client collages a small 5 x 8 representation of this part of them.  And they ask this image to speak in first person about their point of view, motivations, agendas etc.  It’s kind of fun, and they develop an observing ego without realizing it.  They go on to make many other cards representing the wise self, the happy self etc.  As they build motivation for change and move through the stages, they eventually create the recovery self who has goals and motivation to sustain recovery.”

“I’ve attached a little article on the subject.” (If you want this article, contact Suzie Wolfer directly.)

Suzie Wolfer, LCSW
Counseling Services of Portland
503-224-3318
suzie@suziewolfer.com
www.suziewolfer.com

Until Next Time
______________________________________________________

Please join us again in late June.

David

David Mee-Lee, M.D.

April 2010 – Tips & Topics

Wednesday, May 5th, 2010

TIPS and TOPICS from David Mee-Lee, M.D.
Volume 8, No. 1
April 2010

In this issue
SAVVY    Is Your Innovation Glass Half Empty or Full?
SKILLS   Tackling 3 C’s for Healthcare Reform
SOUL      VW, Toyota, and China
Until Next Time

This edition of TIPS and TOPICS (TNT) starts the eighth year of this monthly adventure in communicating to you what crosses my mind for that month.  I had no idea where this would go when I started TNT in April 2003.  And I have no idea where this will go in the coming years. I’ll keep doing it while it is fun and meaningful.

SAVVY
______________________________________________________
This is not an advertisement for United Airlines. But I was browsing the United Hemispheres magazine waiting for takeoff when I was interested to read about what United is doing to increase fuel efficiency. With fuel, by far, being the commercial aviation industry’s largest expense, their interest in innovation isn’t all about going green for the environment. What they are doing got me thinking about our behavioral health industry and what we are doing about innovation, efficiency and effectiveness – or not doing.

TIP: Look at the glass of innovation in the behavioral health field and see if it is half empty or half full.

Here are a few things United Airlines and the aviation industry is doing to improve efficiency and effectiveness in achieving outcomes to reduce delays, improve fuel efficiency and ultimately lower emissions by about 12%.  Airlines today are more than twice as efficient as in the late 1970’s; they are able to carry passengers and cargo twice as far on a gallon of jet fuel.

  • In 2008, they participated with the Federal Aviation Administration in the Asia and South Pacific Initiative to Reduce Emissions.  They used up-to-the-minute fuel data, priority takeoff clearance, new arrival procedures and other techniques. On a single test flight from Sydney, Australia to San Francisco, California, they found they saved 1,564 gallons of fuel and 32,656 pounds of carbon emissions.
  • Because a jet uses lots of fuel during descent, United uses Tailored Arrivals- this generates fuel savings through an idled, continuous descent during landings.  They turn landing into a continuous glide toward descent instead of a series of graduated steps.  This results in a more efficient and quieter arrival.
  • They cut emissions by using plane winglets, devices which extend the wings’ surface to cut down on induced drag. Pilots taxi on the runway with one engine instead of two, and use less fuel on the ground by taking advantage of electricity at the gate to power the air-conditioning and lights.

It was in the late 1970’s that I completed my psychiatric specialty training and entered the real world of mental health and addiction treatment. I wonder if now we are twice as efficient in helping people get well and whether we could treat twice as many people for the same number of staff and programs. Analogies can be faulty and misleading.  But in thirty years we should have some innovations that have improved our efficiency and effectiveness, if not double. Then I thought about some of the work I had heard this month and pessimistically looked at the glass of innovation in behavioral health and specifically addiction treatment.

Half Empty

  • I was browsing the exhibit hall at a national conference this month.  I asked one of the residential programs how much it costs per day.  The friendly service representative quoted me a multi-thousand dollar price for the 28-day program and said they don’t have a daily price.  This was just like the fixed length of stay program I started nearly 30 years ago.
  • A week ago, I listened to the anguish of a mother whose son had recently completed 28 days, and the 90 day extended care program, at a famous residential rehab. facility.  She had high hopes for the next program: the 60 day wilderness program he had entered after his relapse. After 30 days there, the insurance company authorized continuing care, only at a less intensive level of care.  She was understandably concerned because, in her eyes, her son had received only half the program promised. No one had explained to her that addiction is a potentially chronic illness, and using a disease management approach addiction treatment involves a continuum of care, just like other behavioral and physical health disorders. It could have been a rigid managed care company she was dealing with, but she told me the counselor had written very little clinical information to explain and justify the need for continued stay in their very intensive program.
  • More and more is known about the neurochemistry of addiction as a “brain disease”.  While it certainly is not all in the neurotransmitters, there is an expanding array of anti-addiction medications that can assist treatment and recovery. Yet Cable News Network (CNN) quoted spokespeople of two prominent, nationally known residential programs as saying at one program that “a small proportion of patients receive anti-addiction drugs” and at the other “No patients receive anti-addiction drugs as part of treatment.”
  • Tom McLellan, Ph.D., Deputy Director, Office of National Drug Control Strategy (recently resigned), presented some sobering statistics at the American Society of Addiction Medicine Annual Medical-Scientific Conference in San Francisco, California. There are about 68 million people in the USA whose drinking can be classified as “harmful use”. About 2,300,000 people are in addiction treatment in specialty programs of which there are 12,000 programs. BUT:
  1. 31% of those specialty programs treat less than 200 patients/year
  2. 44% have no doctor or nurse
  3. 75% have no psychologist or social worker
  4. The major professional group is counselors who are paid the least in     the clinical hierarchy and have a 50% turnover rate in a year.

In addition:

  1. There are about 5 million offenders in the community with about 50% having a Substance Use Disorder.
  2. 700,000 offenders are released into the community.
  3. There are opportunities to intervene at Pre-Arrest, Pre-Trial, Prosecution, Sentencing, Jail and Prison time, and Re-Entry into the community.
  • The latest results from the  2008 National Survey on Drug Use and Health (NSDUH) found that 20.8 million needed (but did not receive) treatment for illicit drug or alcohol use. In the year prior to the survey, they found the following–

Of those aged 12 or older who needed treatment for illicit drug or alcohol use, but who did not receive treatment:

  1. 95.2% Did not feel they needed treatment
  2. 3.7% Felt they needed treatment and did not make an effort to get treatment
  3. 1.1% Felt they needed treatment and did make an effort to get treatment

In 2010, with all we know about addiction, we reach a small fraction of people; and then many are the sickest of the sick.  Imagine if we only treated people with breast cancer who were late stage; or people with hypertension who were heading towards a stroke; or those with diabetes who presented first for help in diabetic coma.

Half Full

I can hear you lamenting such a negative and pessimistic appraisal of where we are in 2010 in behavioral health treatment.  Perhaps you are objecting and countering with your list of innovations:

  • Screening and Brief Intervention, Referral and Treatment (SBIRT)
  • Research-based Prevention strategies
  • Evidence-based practices like Integrated Dual Disorders Treatment (IDDT); Motivational Interviewing (MI) and Motivational Enhancement Therapy (MET); Client-directed, Outcome-Informed approach (CDOI); Cognitive Behavioral Treatment (CBT); Twelve Step Facilitation (TSF); Multi-Systemic Therapy (MST); Community Reinforcement Approach (CRA); Contingency Management (CM) and on and on
  • Genetic testing for personalized prescribing of psychotropic medications; and a variety of anti-addiction medications including extended release, injectable medications, vaccines, patches, therapeutic inhalants
  • Performance Improvement and Process Improvement like the Network for the Improvement of Addiction Treatment (NIATx) now also applicable to mental health agencies
  • Assertive Community Treatment and Intensive Case Management with a variety of housing, supportive employment and community supports for people with severe mental illness.
  • Computer-assisted CBT and internet-based support groups and chat rooms

I’m not aware of all the innovations.  That is the point of SAVVY this month.

Here’s a request:

If you are already doing some effective innovations, I’d like to share those with TIPS and TOPICS readers. Please e-mail a brief description of what you are doing and how the innovation operate. In what way is it effective? Over the coming months, I will be highlighting innovation in behavioral health.

Reference:
National Survey on Drug Use and Health (NSDUH): National Findings and Results From the 2008 National Survey on Drug Use and Health. Substance Abuse and Mental Health Services Administration (SAMHSA). Published September, 2009.

SKILLS
______________________________________________________
Even if there was not the current political focus on healthcare reform, we would need to re-think how we do behavioral health care.

TIP: Identify one innovation you are willing to do in at least one of the following three C’s – even if you have to start small

Consider these three C’s:

  • Community citizens, Customers, Clients and Patients 
There are many opportunities for prevention and early intervention; brief treatment; engagement into active treatment and continuing care.  With 32 million more people to be covered by health insurance, with statistics on the 68 million “harmful use” drinkers, with the majority of the 20 plus million people needing treatment (but not accessing it), along with the millions in the criminal justice system, innovations are needed to meet the huge needs.

Examples of what you can do and where to start:

  1. If you are an addiction provider, ensure mental health screening and linkage to services
-> If you are a mental health provider, ensure screening for addiction and linkage to services
-> If you are a primary care provider, ensure screening for mental health and addiction
  2. Get involved in Universal, Selected and Indicated prevention
  3. Work with Drug and Mental Health Courts and Criminal and Juvenile Justice to have people mandated for assessment and treatment adherence, not mandated to a fixed level of care and fixed length of stay. Promote improved function; public safety; and responsible self-change; 
”doing treatment” rather than “doing time”
  • Cost Control
In the June 2009 edition of TIPS and TOPICS (TNT),I stated that whatever system eventually is established, the cost of health care has to come down because we spend proportionately more than any other country. Whether you are a consumer, counselor, clinician, administrator or payer, we all have the responsibility to be more efficient and effective with the mental health and addiction treatment dollars that are spent.

Examples of what you can do and where to start:
Take a look back at the SAVVY section of the June 2009 edition of TNT and consider the proposals I suggested.

  • Comparative Effectiveness Research (CER)
CER is the direct comparison of existing health care interventions to determine which work best for which patients and which pose the greatest benefits and harms. The core question of comparative effectiveness research is which treatment works best, for whom, and under what circumstances. Visit Link Here.

How CER applies to behavioral health is still an open question.  But we do know a lot about what works in psychotherapy and addiction treatment (Mee-Lee D, McLellan AT, Miller SD (2010) and some ways to do practice-based evidence in a client-directed, outcome-informed approach (Miller, S.D., Mee-Lee, D., Plum, B. & Hubble, M (2005)

Examples of what you can do and where to start:
Take a look back at that SKILLS section of the February 2009 edition of TNT and consider the tips I suggested.

References:

1. Institute of Medicine (IOM, 1994): “Reducing the Risk for Mental Disorder: Frontiers for Prevention Intervention Research” Patrick Mrazek and Robert Haggerty (eds)

2.  Mee-Lee D, McLellan AT, Miller SD (2010): “What Works in Substance Abuse and Dependence Treatment”, Chapter 13 in Section III, Special Populations in “The Heart & Soul of Change”  Eds Barry L. Duncan, Scott D.Miller, Bruce E. Wampold, Mark A. Hubble.  Second Edition.  American Psychological Association, Washington, DC. pp 393-417.

3.  Miller, S.D., Mee-Lee, D., Plum, B. & Hubble, M (2005): “Making Treatment Count: Client-Directed, Outcome Informed Clinical Work with Problem Drinkers.”  In J. Lebow (ed.).  Handbook of Clinical Family Therapy.  New York: Wiley.

Also re-published in Psychotherapy in Australia (2005) Vol. 11 No. 4 pp 42-56

SOUL
______________________________________________________

This is not an advertisement for automobiles.  But I love my VW Golf and have had VW Beetles, Rabbits, Golf in all different colors since I was 17 years old.  My current VW Golf is still zippy, but it’s ten years old. I also need a reliable car and my Golf is not fuel efficient.

So today, I am going to look at the most fuel efficient car in the USA – a Toyota Prius (I know about the runaway Prius, but I’m looking anyway). That is an innovative car and maybe I can be good to myself and the environment all at the same time. Like the airline industry, the automobile industry has come up with much innovation in the past thirty years – in the past three years.  Hard to say that about our behavioral health industry.

Visiting China this month, I learned many things and witnessed incredible changes since our first trip 31 years ago in 1979.  Regarding automobiles, China is now the largest car market in the world. There are thousands of new drivers on the road every day. Our English-speaking guide in Beijing was an enterprising young mother who had just bought a new Hyundai in order to expand her one-person tour guide business: she’s aiming at spending more of her time stress-free driving people to the Great Wall versus the more tiring job of walking tourists around Tiananmen Square every day.  She paid CASH, the equivalent of about $17,000 US dollars which she had saved up. This is a lot of money to save, considering her previous earnings working for a tour company shepherding around large groups of tourists was roughly US $30 a day.  Then she decided to start her own business. What a charming, hard working woman she was. (I’ll give you her contact information if you ever go to Beijing.  I want to support such initiative and enterprise).

She admitted to us that she has a driver’s license, but can only drive in the same lane as she has not mustered up enough courage yet to quickly change lanes in the busy roads.  I’m glad she arranged for her friend to drive us to the Great Wall of China!

If you complain about lack of resources, you are probably correct based on available resources where you live and work.  However visiting the National Drug Dependence Treatment Center of the Beijing Mental Health Hospital was eye-opening. There were only about 30 inpatient beds for people with alcohol and other drug problems in Beijing.  Beijing’s population in 2010 surpassed 22 million people.  Those in China who work in the behavioral health field in China are very dedicated and eager to expand services. Talk about needing health care reform!

I wonder if we can be as resourceful and enterprising as our tour guide in Beijing?  I wonder if we can make innovative and effective changes to improve outcomes in our field?  I’m glad the airline and automobile industries are focused on innovation to improve results, efficiency and customer satisfaction.  I’m going to enjoy that Toyota Prius 50 miles per gallon.

Until Next Time
______________________________________________________

Glad you could be with us for the start of Year 8.  See you again in late May

David

March 2010 – Tips &Topics

Tuesday, March 30th, 2010
TIPS & TOPICS from David Mee-Lee, M.D.
Volume 7, No.11
March 2010
______________________________________________________

In this issue
– SAVVY   – Staff Morale and What’s Bugging You?
– SKILLS   – How to Express Powerful Appreciations
– SOUL     – Singapore, China and AA
– SUCCESS STORIES  – Conflict: The Benefits of a Policy
– Until Next Time

Welcome to the many new subscribers to TIPS and TOPICS.  Accessing TNT issues just got easier. Look for the button on the right hand side of the home page of The Change Companies

SAVVY
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Massive State budget deficits are leading to severe cuts in many mental health and addiction services. Hiring freezes increase caseloads and stretch people and programs to the breaking point. Staff morale is taking a beating. If this is not your work reality, count your blessings. Even if your team is not experiencing budget cuts, the almost universal morale-buster is “too much paperwork”.

Tips:

–> Ask yourself and your team members how you feel about your job and what frustrates you most.

Earlier this month a small article in the American Medical Association News caught my eye: “Want to boost morale? Ask workers what’s bugging them?” (March 8, 2010, pages 35-36). It’s not likely any time soon that budgets, salaries and hiring are going to dramatically increase. So, is your work environment and personal job satisfaction doomed to be in the depressing doldrums for a long time?  Not necessarily.

Here are some tips I gleaned from the article, tips deceptively simple and surprisingly effective:

  • Pay attention to the little things and give more recognition – this can make a big difference in helping improve performance and attitude. Employees at a medical practice struggling with high staff turnover revealed, when asked, that the manager never gave compliments, but regularly and publicly pointed out people’s flaws.  Training was given to the manager and a recognition program instituted.  Turnover started to slow. (page 36)
  • “When it comes to employees being engaged and staying with a job, the compensation doesn’t hit the top five.  You have to really be able to listen to your people.  If they don’t have enough blood pressure cuffs or the other tools they need, they are going to get really frustrated.” (Kristin Baird, RN, President, Baird Consulting, Fort Atkinson, Wisconsin.) – Where you work, it might not be blood pressure cuffs, but it might the molasses-pace computer system; or the overly cold or hot cooling/heating system, or the printer forever breaking down.
  • Ask people how they feel about their jobs via one-on-one interviews or larger meetings, formal focus groups, and/or anonymous online surveys. These can be set up free through a variety of web sites like Survey Monkey – e.g. How is everything going today?  Do you have what you need to do your job? What do you feel happy about?  What are you not so happy about? Such questions can unearth all sorts of issues with the job culture like how team members treat each other poorly or what is frustrating the staff.  Administration may be totally unaware of these.
  • Authentically address the issues which arise from meetings or surveys.  This will be far more effective than typical “morale boosters” like one-time parties which “might seem insincere and fall flat “(page 35).  Or paying for incentives or gifts that an employee doesn’t really value.
  • An example: Nurses in a neonatal intensive care unit were asked what bothered them.  The director knew more staff was needed, but budgets precluded hiring for now. It turned out that what the nurses needed (besides more staff) was a good, clean place to hang their coats.  Providing a new location improved the mood.  However a convenient coat closet was not even something the director would have thought of without asking for input, because she did not hang her coat there.
  • Ask people what they value in terms of recognition and appreciation – How would you like to be recognized?  Are timely, sincere and specific words of appreciation about what you have done well meaningful?  Is an “Employee of the Month” parking space or certificate a valued recognition or not? Would you rather receive a low-key recognition or a more public team recognition event?

On January 5, the Conference Board released data that only 45.3% of employed people were satisfied with their jobs in 2009.  This is the lowest number since 1987 when the survey began with 61.1% satisfied. Another survey released in November 2009 found that 20% of health care workers rated morale as low. Approximately 38% said they had difficulty staying motivated and 23% did not feel loyal to their employers.

How is your job satisfaction and motivation going?  Getting enough appreciation and recognition for the hard work you do?

References:

1. Victoria Stagg Elliott: “Want to boost morale? Ask workers what’s bugging them” American Medical News pp 35-36. Posted March 1, 2010 at http://www.ama-assn.org/amednews/2010/03/01/bica0301.htm

2.  Press Release: “U.S. Job Satisfaction at Lowest Level in Two Decades” Jan. 5, 2010
http://www.conference-board.org/utilities/pressDetail.cfm?press_ID=3820

Author:  John M. Gibbons
Publication Date:  January 2010
Report Number:  R-1459-09-RR

In the 2009 edition of an annual job satisfaction survey conducted for The Conference Board, only 45 percent of Americans said they were satisfied with their jobs, which is a marked drop from the more than 61 percent who said they were satisfied in 1987, the first year the survey was conducted. While some may wish to blame the most recent survey’s low satisfaction numbers on the current economic downturn, such an easy answer would be inaccurate. An analysis of the job satisfaction data produced by The Conference Board finds that, unlike the economy, this increasing worker unhappiness is not cyclical. I Can’t Get No…Job Satisfaction, That Is examines how, through both the booms and the busts of the past two decades, job satisfaction numbers have shown a consistent downward trend.
http://www.conference-board.org/publications/describe.cfm?id=1727

3.  “Nearly a Quarter of Employers Rate Their Organization’s Employee Morale as Low, Finds New CareerBuilder Survey” November 17, 2009. (CareerBuilder.com is the largest online employment website in the USA with more than 23 million unique visitors each month and a 34% market share of help-wanted web sites in the USA)
http://www.careerbuilder.com/share/aboutus/pressreleasesdetail.aspx?id=pr538&sd=11/17/2009&ed=11/17/2009

SKILLS
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In the February 2007 edition of TIPS and TOPICS, I wrote about work of Marshall Rosenberg, Ph.D. and his four step process of Nonviolent Communication (NVC).
It guides people to practice (and it does take practice and commitment) to reframe how we express ourselves and hear others by focusing on what we are observing, feeling, needing, and requesting.

Here is the NVC four step process:

1.      Observing means to state what you are seeing, hearing, remembering, imagining so that it is clear what issue we are talking about e.g., “When I see you come in late without calling ahead….”

2.      Feeling means to state how you feel in one word about that observation e.g., “When I see you come in late without calling ahead, I feel frustrated….”

3.      Needing means to then state what human need(s) is not being fulfilled by the situation e.g., ., “When I see you come in late without calling ahead, I feel frustrated because I need consistency and reassurance that we will have staff to cover client needs ….”

4.      Requesting means to end the dialogue with a specific request that the person can either agree with or not e.g.,  “When I see you come in late without calling ahead, I feel frustrated because I need consistency and reassurance that we will have staff to cover client needs.  So would you be willing to call ahead next time if you are going to be late, so that I will have time to arrange for other staff coverage?”

You can read more at this link

Tips:

In expressing appreciation be more specific than “Good job.”

Marshall Rosenberg points out that expressing appreciation is more powerful and meaningful to the person you are recognizing if you use the same principles that work in nonviolent communication about conflicts.  When you tune into a person’s feelings and needs, you are more likely to empathize, really understand each other and resolve conflicts.

The same makes expressions of appreciation powerful.

So here is the parallel process if you want to show appreciation to a person that really communicates:

1.      Observing means to state what you are seeing, hearing, experiencing that you appreciate.

Examples:
(a) “When I saw how you worked with that angry client….”
(b) “When I listened to your in-service training….”
(c) “When you understood and supported me in the the staff meeting when everyone else was crticizing me…….”

2.      Feeling means to state how you feel succinctly about that observation.

Examples:
(a) “When I saw how you worked with that angry client,  I was so impressed and grateful….”
(b) “When I listened to your in-service training I felt inspired and excited….”
(c) “When you understood and supported me in the staff meeting when everyone else was criticizing me, I felt so touched and reassured…”

3.     Needing means to then state what human need(s) was fulfilled by the situation.

Examples:
(a) “When I saw how you worked with that angry client, I was so impressedand grateful because you met my need for competence, compassion and safety. Your good work made this happen.”
(b) “When I heard your in-service training I felt inspired and excited because I really needed relief and new ideas to cope with my frustration and burn-out.”
(c) “When you spoke up and supported me in the staff meeting when everyone else was criticizing me, I felt so touched and reassured because I need understanding and appreciation for how hard it is to manage such a budget”

This may all sound a bit stilted and formulaic however heart-felt expressions of appreciation will communicate no matter how you say it.  And I’m not suggesting that every appreciation has to be a long, drawn-out, deep and meaningful communication.

There’s nothing wrong with:

  • “Nice work”
  • “Great!”
  • “Thanks a lot”
  • “You rocked!”
  • “Good job”
  • “Really appreciate it”
  • “You’re the best”

But if you want to make a more powerful recognition, think first about your feelings and needs that were met.  And then share your more in-depth appreciation with this person.

SOUL
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This month, I visited Singapore to attend, and speak at, the first Asia-Pacific Behavioral and Addiction Medicine Conference (APBAM). Dr. Muni Winslow, an influential psychiatrist and addiction specialist in Singapore and his team had assembled speakers and attendees from 11 Asian-Pacific countries such as Australia, Hong Kong, Singapore of course, the Philippines, Vietnam, Indonesia, China etc.  It was a fascinating experience to meet people from some of the most populous countries in the world and to hear how addiction is treated or not treated. In some countries it is a crime to just use illicit substances.

We have court-ordered treatment in the USA, but an offender could, if he really wanted to, refuse treatment and take the consequences of his drug-related offence.  Not so in some Asian countries where a user can be imprisoned in a “treatment” program for months and years.

Singapore was interesting on many levels (if you ever get there, spend a day at the Singapore Zoo!) because I got a little in touch with my roots since Singapore’s population is 75% Chinese I’m told.  But even better for me, English is spoken by 99% of the population making getting around very easy. While there, David Powell, Ph.D., President of the International Center for Health Concerns based in East Granby Connecticut, introduced me to a very significant person…………

David Powell is someone you may know as a leading expert on Clinical Supervision and longtime CEO of ETP, a training company for many years.  David first went to China thirty years ago, the beginning of a labor of love to raise awareness about addiction, treatment and Alcoholics Anonymous (AA).  His work established AA in China and that particular day in Singapore, he introduced me to the first person in China to get sober in AA.  I smiled and nodded and shook hands.  He did the same.  He spoke little or no English; and all I speak is English.  But it was impressive to see this smiling man celebrating ten years of sobriety in AA.

Those are some of the sweetest fruits of one’s labor.

In April I will be in China, the first time since my trip there in 1979 soon after China opened up more to the West. I’m anticipating culture shock as I am told it won’t look much different from modern Japan or Hong Kong. When last there, you could only buy Coca Cola at the foreign embassies.  Now you can go to one of over 2,000 McDonald’s in China and order your fries and a coke.

I will really be surrounded by my “roots” in China.  But unlike Singapore, there will be 99% Chinese everywhere but nowhere close to 99% spoken English. I’m curious to see how my Power Point slides look translated into Chinese characters.  Even more fascinating will be training an audience with a translator.  I only have to plan for half of my usual material to allow time for translation; plus I have to practice how to talk in bite-sizeable sound bites that the translator can understand.  This will be no sophisticated United Nations, simultaneous translation through fancy earphones. This is a labor of love.

And I’ll get to meet, again, the first person in China to get sober in AA.

SUCCESS STORIES
______________________________________________________
A Story of Success….or, How to Improve Morale via Conflict Resolution

Recently a workshop participant related to me a gratifying success story. I asked her to write up so I could share it with you.  Here is what she wrote:

“As the Program Director of Pathway House, a residential treatment facility operated by Pathway Society, Inc. in San Jose, California, I attend many trainings sponsored by Santa Clara County’s Department of Alcohol and Drug Services (i.e. DADS). And as the director, I am frequently thinking about issues of morale and the treatment team’s functioning and level of team cohesiveness.  I’m always looking for ways I can help improve morale and maintain a level of team cohesiveness that optimizes effectiveness.  I read, subscribe to newsletters and I think.  Like Pooh says, “Think, think, think!”

So, one day I found myself attending one of Dr. Mee-Lee’s trainings when a simple, very Pooh-like solution presented itself.  Though the exact topic of that day eludes me now, I do remember he asked the audience, “How many of you, at your agencies, have a conflict resolution policy?”  A handful of hands went up.  Dr. Mee-Lee proceeded to talk about the importance of conflict resolution in the context of being a ‘helping professional.’  He indicated that there was a direct correlation between an agency’s policies regarding managing conflict and the degree of ‘healthiness’ that agency possessed.  More importantly as helping professionals we had an ethical obligation to operate within our agencies in a manner that supported healthy communication.  He stated that the best way to ensure this occurs consistently is to have a written policy.

During the break I approached him and talked about this idea of having such a policy.  He had shared with the audience that he had information about a conflict resolution policy on his website.  I asked him if I could use part and parcel what he had on his website and he graciously agreed.

I went back to my office, logged onto his website and began modifying what he had posted in his February 2007 edition of “Tips and Topics”.  I decided that we needed to have a written policy to ensure everyone adhered to the procedure to resolve conflict.  Although it is a requirement and part of each staff members’ annual evaluation, it has become a tool of empowerment.  Previous to implementing the policy I sometimes became triangulated into staff conflicts and felt frequently frustrated at how I could help them get along better.  This often took precious energy and time from me that precluded me from addressing and moving on with other obligations and tasks I had.

Though I could not have predicted the result it would yield it had an amazing effect on the staff and morale.  Notably, the number of staff coming to me to mediate their conflicts decreased, but more importantly staff morale began to improve.  Occasionally staff would spontaneously share with me that they felt “thankful” that I had implemented the policy.  They even expressed relief and feeling more at peace while at work.

Like staff, I am grateful that the policy exists and it continues to help us all in our daily work together.  Tensions are down, spirits are up and a healthy team endures.”
With gratitude,
Christine Tronge, MSW, ACSW
Program Director
Pathway Society, Inc.-Pathway House
San Jose, California

Until Next Time
______________________________________________________

Thanks for reading.  Join us again in late April.

David

February 2010 – Tips & Topics

Tuesday, March 16th, 2010
TIPS & TOPICS from David Mee-Lee, M.D.

Volume 7, No.10

February 2009

In this issue
– SAVVY   Guiding Principles for Treatment Planning
– SKILLS   Documentation that Makes Sense to Clients

– SOUL     Sudden Death and Living Each Day
– STUMP THE SHRINK  Missing appointments and Drug Courts
– Until Next Time

Welcome to the February edition of TIPS and TOPICS.
The content of my previous website is almost fully merged with The Change Companies revamped website with still a few items to post. You can find TIPS and TOPICS Archives if you click on “Tips & Topics” at The Change Companies home page- www.changecompanies.net.  The complete Search function is still being put in place. Stay tuned.
SAVVY
This month I have been training organizations on treatment planning and documentation.  Through the years of Tips and Topics, I have covered this topic several times however it’s always worthy of addressing again.  Here are some guiding principles to help you develop treatment plans (or service plans, recovery plans- whatever term you use) which make sense to clients and which really functions like a “living document”.
Tip 1
Think of a treatment plan as a “written expression of the therapeutic alliance” with the client.

The therapeutic alliance is:

  • agreement between you and your client on goals
  • agreement between you and your client on strategies and methods to reach those goals
  • occurring within the context of an emotional bond with your client. (Miller, Mee-Lee and Plum).

As a clinician you might mistakenly develop a treatment plan with:

  • the goal of abstinence and sobriety when your client has the goal of getting off  probation.
  • strategies like attending Alcoholics Anonymous meetings plus a relapse prevention plan when your client doesn’t like AA, and moreover doesn’t even think he has an addiction problem.
  • no real therapeutic relationship or “buy-in” from your client

Your treatment plan now has become a written expression of what you, the clinician, thinks is the best plan – certainly not one that your client is likely to put much effort into.

Tip 2
Helping clients get what they want from treatment involves assessing both strengths and liabilities, resources and barriers.

Start by clarifying what is most important to the client. Assess what has worked and not worked before in your client’s previous attempts to get what they want.  Understanding these strengths and barriers leads to priorities and strategies to be addressed in the treatment plan.You may be fortunate to have the perfect client who is totally motivated to never again be psychotic or manic; or someone totally committed to sobriety and recovery.  In such cases, the treatment plan is easy to develop.  The client will be open to do whatever you prescribe and put in the treatment plan because they are eager to follow whatever will work for them.Usually however, clients are filled with much more ambivalence about whether they have a problem – whether a mental health, addiction or co-occurring disorders one. Their goal for treatment may be a concrete one- to obtain housing, find a job, get their children back from Child Protective Services, retain an existing job, or keep a relationship intact. It’s obvious to us that there is a link between their mental health or substance use problems and their inability to succeed in these areas of life, but they do not themselves see the connection. They fail to see that what they’ve been doing is not working.  For example, they don’t recognize that their severe substance use has resulted in so many missed days at work and has lost them jobs.  Or your client can’t end the relationship with her drug-dealing boyfriend even when a part of her knows this relationship is unhealthy and really jeopardizes the chances of getting her child back.

In such cases, the treatment plan becomes more of a motivational “discovery” plan rather than a relapse prevention “recovery” plan – helping the client “discover” the relationship between their substance use and their repeated loss of relationships or jobs.

Tip 3
In Inpatient and Residential settings, the Treatment Plan should focus on whatever will reintegrate the client into the community, plus prepare them for continuing care in outpatient settings.

Historically, inpatient mental health and residential addiction treatment emphasized assessment plus treatment of intrapsychic and interpersonal psychopathology.  A long inpatient stay was seen as the place to break down a person’s defenses, and then, over time, rebuild healthier internal and interpersonal relationships.Most change is self-change where ”treatment is an adjunct to self change” (DiClemente).  Thus the focus of treatment planning in inpatient and residential settings is to help the client address whatever ineffective coping skills landed them in a 24 hour setting. It is not the time for a total psychological makeover, trying to resolve all the underlying personal and interpersonal problems.

For example:
When depressed, is the client so impulsive that the only way she can cope is to cut herself?  Can she phone a supportive friend when she feels the impulse to cut & physically go and be with them? Does she have some other self-calming strategies to draw on? What has worked before when she was depressed but did not act self-destructively?  The focus of the treatment plan should not be on investigating and resolving all the roots and history of her depression.  That is the focus of outpatient treatment.

References:

1. DiClemente CC (2006): “Natural Change and the Troublesome Use of Substances – A Life-Course Perspective” in “Rethinking Substance Abuse: What the Science Shows, and What We Should Do about It” Ed. William R Miller and Kathleen M. Carroll.  Guildford Press, New York, NY. pp 91; 95.)

2. Miller, S.D., Mee-Lee, D., & Plum, B. (2005): “Making Treatment Count: Client-Directed, Outcome Informed Clinical Work with Problem Drinkers.”  In J. Lebow (ed.).  Handbook of Clinical Family Therapy. New York: Wiley.

SKILLS ______________________________________________________
The following SKILLS tips may help you individualize the treatment plan. However, the ultimate guide to what you document is your client. It is, after all, their life and their service plan.

Tip 1
Before you document any problem statement or issue in the treatment plan, ask yourself: What Made Me Say That?

  • When Problem statements or Needs, Concerns or Issues are documented, they often become very generic, and begin to sound like other clients’ problems, like every other treatment plan. Nothing seems unique, particular or individualized. Read out the potential problem statement you are about to write down and ask yourself:  What Made Me Say That?  If you can immediately answer that question with something more specific to what your client said or what your assessment indicated, then that is what you should write down. It should not be abstracted back one or two levels to a generalized, generic problem.
  • Example:
    Perhaps you have an impulse to write: “Lacks positive support recovery environment”.  Ask: What Made Me Say That?  If the immediate response that comes to mind is: “He lives with a drug dealer and sees no problem with that, but does not want to be re-arrested”, then that is the way to document the problem or issue.  Or the immediate response that comes to mind is: “Her husband beats her up, but she can’t bring herself to leave him”, then that is the problem to write down. It is straightforward, direct and concrete, not abstracted to a generic level like: “Domestic violence and Relationship problem.”
Tip 2
Involve your client in the wording of the Problem/Need statement and the Goal and Strategies.  This should make sense to him/her, not just to an auditor or your supervisor.

  • Don’t struggle alone with what to write.  Collaborate with the client on wording/ phrasing that accurately makes sense to him/her.  Here is an example:
  • What does your client really want? To get her children back, not serenity and sobriety or excellent parenting skills. Neither of these things are on her agenda.
    She may not even feel she has a drug or parenting problem. Respect that viewpoint, and “join” with her to help her get her kids returned to her. The way this will be done is by “proving” to the child protection worker that she does not have a drug problem or a parenting problem.
  • How will we prove that she is a good parent who has no drug problem and is therefore fit to have her children back? Identify with your client the life areas that would demonstrate her being a responsible, non-drug using parent- i.e:
    * a clean, safe living situation for herself and the children, free of any negative boyfriend relationships
    * consistent control of substance use
    * an adequate income derived from legal and safe sources
    * parenting skills to handle frustration, exercising consistent discipline and limit-setting strategies etc. If, as the child protection worker suspects, the client does indeed have parenting problems and a substance use problem, then that will be revealed in the poor outcomes of the service plan. In the meantime while the outcomes are unfolding over time, you have created a collaborative plan with your client.  You are working in a way that has active “buy-in” and she is more likely to “adhere” actively to the jointly-created plan versus passively and resentfully complying with your plan.
  • How would that treatment plan be expressed in writing?

Priority/ Problem #1:  I want to show that I have full control over my substance use
Goal:  Demonstrate consistent, stable drug-free functioning
Strategies:
1. Random urine drug-testing to build a track record of consistent control of substance use
2. Attend substance abuse group and share about what leisure activities and friends I have. Obtain feedback on whether these will help me control substance use or not.

Priority/ Problem #2:  I believe I am a good parent with good child-raising and coping skills
Goal:  Apply parenting skills in a variety of situations to strengthen and prove her parenting abilities
Strategies:
1. Parenting skills group once a week to identify difficult parenting situations.  Discuss which ones I do well with and which ones need improvement.
2. Give several examples in my own family of how I apply those skills already.
3. In role plays practice some of these tough parenting situations- to show how well I  can handle them and/or get feedback on how to improve.

Tip 3
In an acute psychiatric setting, a client may be too disorganized or psychotic to collaborate in treatment planning.  In this case, the focus of the initial plan is on stabilization and engagement as soon as possible.

The tendency in such cases might be for the team to enforce medication compliance and delay more active attempts to engage the client about what is important to them.
The plan might look like this:

Priority/ Problem #1:  Jane is so disorganized that she cannot have a conversation about what she wants yet.
Goal:  To stabilize Jane’s mental status sufficiently to be able to engage her in planning for her life
Strategies:

1. Psychotropic medication to stabilize the psychotic illness.
2. Staff to attempt a five minute conversation each shift to see if Jane can say what she wants from the treatment team.

SOUL ______________________________________________________
When you leave your home each day, rarely do you think: “I may not see my loved ones or friends ever again”. The optimism of life and hope is a good thing, for to be morbidly pessimistic every day is the stuff that depression and anxiety is made of.

But today as I write this, I have strong reasons to be depressed, saddened, stunned and shocked. Twenty four hours ago I had a positive and productive training and consultation meeting with two treatment agencies in Delaware.  We brainstormed about how to better meet the needs of transitional age youth as they aged out of the child mental health and juvenile justice system but often fell through the cracks before getting engaged in the adult system. Two directors of Alcohol and Other Drug Services and Behavioral Health Services crafted solutions that held hopeful potential for better care for youth.

I was impressed with the commitment, vigor and competence of the team discussions and these leaders. I looked forward to seeing how these systems solutions could work for the improved care of the young people with co-occurring disorders. I looked forward to future meetings with these leaders to help in any way I could to support their good ideas. On returning home to California, I opened my e-mail and could not believe the message.

Just hours after our meeting yesterday morning, these two fathers, these two directors, these two family men were instantly killed when an aggressive driver crossed the median and hit them head on.  The loss to their wives and children, the treatment field and to the people they serve and served with is heart-breaking.  And as one of their colleagues said: “The loss of all that could have been is so devastating”.

Not for a long time have I been so close to death; and certainly not the kind of shocking reality when just hours before I was working, joking, brainstorming and planning with men who I will never see again. Yesterday I saw their smiling faces and optimistic commitment and cannot believe they are gone.

Each day, the gift of life presents us with the opportunity to live that day to the fullest.  And to hug your loved ones.

STUMP THE SHRINK ______________________________________________________
Question:

“Hi Dr. Mee-Lee:

Our question is about how to handle clients in our Drug Court program who continue to miss groups and scheduled appointments.  Most of the staff uses motivational interviewing techniques and yet many of our drug court clients miss a lot. How would you recommend handling this with the court?
Thanks for any thoughts!”

Henrietta Whelan, MSW, LISW-S
Clinical Services Director
Bayshore Counseling Services
hwhelan@bayshorecs.org

My Response:

Hi Henrietta:

Clients mandated to treatment agree to comply with the court’s expectation to do treatment instead of the usual criminal consequences for their illegal behavior.  The assumption is that their criminal behavior is due to a mental health, addictive illness or both.  As such, treatment may help a person embrace recovery, decrease legal recidivism, increase public safety and the well-being of children and families.  These are both clinical and criminal justice goals we all embrace.  However, if the person does not do treatment (missing groups and appointments etc.) then treatment is not happening and the person is non-compliant with court orders and should be sanctioned.

With overcrowded prisons and overworked probation and parole officers, courts can sometimes be inconsistent with sanctioning people who are not doing their treatment.  If the court does not follow through (with sanctioning people who do not do the treatment they agreed to do) then your clients will continue to miss groups and appointments.
A parallel: It is just like a parent who threatens to ground their daughter if she breaks her curfew, and then does nothing when it happens.  Pretty soon, the child knows that there is no reason to take responsibility and no need to honor her word to be home on time.

If the person is missing appointments and groups because they are so mentally unstable or so unable to maintain abstinence that they need more intensive treatment- whether mental health, addiction or co-occurring disorders treatment- then that is what should be the next step.  But if the client has learned that they don’t really need to do treatment and that missing appointments has no consequences, then more intensive treatment is not what is needed.  What is needed is more work with the courts to look at why they are not sanctioning non-compliance with court orders.
A parallel: The real work should not be directed at the adolescent when the parents are inconsistent with limit-setting.  In this case it’s essential to work first with the parents and their ambivalence around setting limits. Work with the adolescent will unfold after that.

Hope this helps,

David


Until Next Time ______________________________________________________

Thanks for reading. See you in late March.

David

January 2010 – Tips & Topics

Sunday, January 31st, 2010

TIPS & TOPICS

Volume 7, No. 9
January 2010
 

In this issue
– SAVVY - Senior Vice President and what it means for you
– SKILLS – Impaired Driving Article and a Mini -Video
– SOUL – Conan O’Brien and Cynicism
– SHAMELESS SELLING – Get to know The Change Companies
– Until Next Time 

This is a new year, a new decade and for me, a new opportunity to build on the foundations of my 33 years’ life work.  For you as a TIPS and TOPICS (TNT) reader, you will still continue to receive my monthly e-newsletter as always. In addition to access to 7 years of TNT archives and a broader variety of free resources, you will be introduced to a menu of proprietary resources for clients, clinicians, administrators in addiction, mental health and criminal justice settings. 

Starting this month, David Mee-Lee, the psychiatrist, trainer and consultant is joining with The Change Companies and becoming Senior Vice-President. In process right now, 

www.davidmeelee.com (the website) is being merged into www.changecompanies.net. 

A brand new site is in the making and will be up very soon. 

SAVVY

Since 2003 many of you have written expressing your appreciation for the information and tips in the monthly newsletter and how you use them practically in your daily work – whether as a clinician or an administrator. 

The Merger 

When DML Training and Consulting (David Mee-Lee, M.D.) was invited to join forces with The Change Companies (TCC), I was offered an irresistible infrastructure along with a dedicated, creative, innovative, committed team of people to work with. I recognized the chance to augment my work to offer a greater range and variety of services, products and training opportunities to the behavioral health fields- opportunities I, as a sole individual, could not provide fully as a one-person company. 

The Change Companies: 

  • Was established 20 years ago
  • Provides practical, cost-effective solutions for hospitals, agencies, departments and programs that are in the business of helping individuals lead healthier, more productive lives.
  • Has conservatively served 20 million individuals in the life of the company
  • In 2009 served over 4.000 customers in all 50 states of the USA as well as internationally
  • Has worked with customers ranging from major state and federal agencies to small, private companies in behavioral health and criminal justice settings, and impaired driving programs.

Why take a new job and what does this mean for you?  

Because it’s not about the job.  It’s about the mission.  It’s about being able to be on a TEAM – Together Everyone Achieves More (that’s not original, but I don’t know who said it). 

–> What I have learned clinicians and administrators want and need in training and consulting, I can’t provide as a one-person business. 

–> What I have learned about what clients and consumers want and need to help them in a self-change process, I can’t facilitate as a one-person business. 

Call me idealistic and unrealistic, but I think there is an exciting array of opportunities, services and technologies which will harness the collective wisdom and experience of all of us who work in this field. 

Join me in getting to know The Change Companies and our new strategic alliance. 

Here are excerpts from two recent announcements.

#1  From The Change Companies in December
“Holiday gifts come in all kinds of packages.
For employees and clients of The Change Companies, the announcement that David Mee-Lee, M.D. has accepted the position of Senior Vice President of The Change Companies is a gift we’re excited to share. 

David’s philosophy of promoting empathy, compassion, communication and flexibility is precisely aligned with The Change Companies. He’s well known for focusing on participant-centered services that uphold clinical integrity, high quality and cost- consciousness. David has long believed in empowering and engaging clients to be active participants in their own treatment. 

David will enhance our ability to provide person-centered treatment and program development resources. As a leading expert in co-occurring disorders, he’ll assist us in reaching our goal of supporting physicians and others in the helping profession deliver effective services for those working through behavior change. 

On a personal note, David’s curiosity and sense of humor is something we look forward to experiencing more of and feel he is a perfect match for our team.
There are now more than 4,000 programs nationwide using The Change Companies’ resources. Considering this and our recent growth in multimedia technologies like distance learning, website development and video production, we will be able to provide David with a diverse and growing platform to serve professionals who are striving to offer quality behavior-change programs.

With the addition of David to our team, the holiday season is looking bright. We look forward to a healthy and productive New Year. 

On behalf of all of us at The Change Companies, I’d like to thank you for your support in 2009. We look forward to continue serving you in the years to come.”

Don Kuhl, CEO
The Change Companies – The Change Companies® is a national publishing, consulting, training and video company that works with leading industry experts to develop effective evidence-based materials that assist individuals in making positive life change.
www.changecompanies.net   

   

 
 

#2 Announcement in  ADDICTION PROFESSIONAL

Issue Date: Online Exclusive, Posted On: 12/15/2009Change agents who embrace research evidence and a human touch join forces
David Mee-Lee, MD will join The Change Companies in January
by Gary A. Enos, Editor
Internationally known trainer and consultant David Mee-Lee, MD and national publishing and consulting company The Change Companies would appear to make an ideal match. Both have carved strong reputations in advocating that addiction treatment use strong evidence-based tools to guide its services. Yet at the same time, both shun cookie-cutter approaches to treatment, believing individual client factors must shape the care that is received.Mee-Lee will become a senior vice president of the Nevada-based company in January, expanding on a consulting role he has held with The Change Companies. A successful developer of workbooks and other evidence-based materials that help individuals make productive changes in their lives, The Change Companies is looking forward to being able to package to its clients Mee-Lee’s expertise along with these written materials. 

“What I appreciate most about David is that his real interest is to apply the research in the field,” making it extremely relevant to treatment programs, says Don Kuhl, The Change Companies’ CEO. 

Mee-Lee adds that in joining a company that for years has provided affordable and accessible materials to treatment programs, correctional facilities and other entities, he will have a vehicle for making his training services more affordable to clinicians and programs. 

Chief editor of the American Society of Addiction Medicine’s (ASAM’s) Patient Placement Criteria, Mee-Lee sees the parallels between his work and his new employer’s. He believes use of ASAM’s scientifically-based dimensions is most effective when implemented in a client-centered way, and he sees this as a strength of The Change Companies’ trademarked Interactive Journaling and other tools for change. “Theirs is not a canned, one-size-fits-all approach,” Mee-Lee says. 

Mee-Lee’s dynamic outlook on the promise of effective treatment appears to fit well with a company that states in its online description of its services, “By the time you read this message, The Change Companies will already have changed.” 

  

http://www.addictionpro.com/ME2/dirmod.asp?sid=&nm=&type=Publishing&mod=Publications%3A%3AArticle&mid=8F3A7027421841978F18BE895F87F791&tier=4&id=45F2785BE8B94E88982CB5B99D579A8A 

  

  

  

  

  

  

SKILLS

  

Here is a taste of the broader variety of free resources. 

TIP #1- an article 

At some time or other most clinicians will work with clients who are mandated for treatment. On The Change Companies’ website you can read an article originally written for Impaired Driving programs, however the principles expressed in there do apply more broadly to all mandated clients, regardless of your particular work setting. 

In Impaired Driving Education and Intervention programs, it can be an opportunity lost if the focus is solely on education and compliance with the legal mandates.  Such programs can reinforce a participant’s perspective that he/she is present only to comply with legal requirements to get his/her driver’s license back.  But for some participants, their arrest is the tip of the iceberg of a severe addiction problem.  They need the opportunity to “do treatment” not “do time”.   They need an introduction to the opportunity for recovery. 

Studies estimate that the average impaired driver has driven impaired between 300 and 2,000 times before their first arrest.  Accordingly, reducing recidivism requires a change in behavior – whether it is driving behavior, substance use or both. To accomplish this, educational intervention programs are most effective when they are rooted in a behavioral change focus.  This highlights the importance of the clinical part of the impaired driving program’s mission. 

Reference: 

The full article and references on “Moving Beyond Compliance to Lasting Change” can be accessed at: 

http://www.changecompanies.net/research/IDU%201301%20sd3-Mee%20Lee%20Beyond%20compliance-Change%20Cos.pdf   

  

TIP #2- a video 

Take a look at this video clip where I share some thoughts about the spirit and application of the ASAM Patient Placement criteria, individualized treatment planning and building the therapeutic alliance. 

http://changecompanies.net/secad.html   

Bottom of Form 

Top of Form 

  

  

  

SOUL

  

Conan O’Brien also changed jobs this January.  Perhaps you have not tuned into the news lately or you live outside the USA.  He had dreamed for years of hosting the decades’ long fixture on late night TV, The Tonight Show, and only began 7 months ago.  On January 22, Conan hosted his final show. 

Because of market forces, NBC wanted to push The Tonight Show back to a later time slot. Conan was left with the decision – to agree to the later start time or leave.  He chose to leave rather than jeopardize the quality and heritage of the show. 

I’m certain there were many moments of anger, anxiety and angst when he felt he received the short end of the stick.  Furthermore Conan received lots of reinforcement to be sour and cynical as his fans and supporters rose up in protest.  What caught my attention though, were his final words in the final moments of the show when Conan turned to his younger viewers: 

“Please do not be cynical. I hate cynicism. For the record, it’s my least favorite quality. It’s doesn’t lead anywhere. No one in life gets exactly what they thought they were going to get. But if you work really hard and you’re kind, amazing things will happen.”  

  

Now it might be easy to be cynical and object- “Well he’s not exactly in the same position as a poor factory worker who loses his job because of changes in market forces. After all Conan did negotiate a $33 million severance package for himself, and $12 million for his staff.” But then you’d be cynical – exactly what Conan O’Brien was talking about! 

His other parting comment that caught my attention was:  “If you work really hard and you’re kind, amazing things will happen.” While it all may not be as simple as that, it is a really good place to start in your life and career.  This month I’ve changed jobs and amazing things will happen for me and for you.  Sorry, I can’t get for you (my readers) $12 million, but I will do all I can to expand the ease and access you will have to affordable and effective training and consultation. 

  

  

  

SHAMELESS SELLING

Recently a reader suggested that when I promote products and services it has really nothing to do with shame.  She has welcomed my bringing attention to resources which, on her own, she might never have known about, were it not for my highlighting them in this section of TNT.  No shame needed! 

Even though The Change Companies has been around for 20 years quietly serving millions of people, they have done little self-promotion. Unfortunately ‘flying below the radar’ has meant that many people are unaware of a whole array of resources which could help millions more.  That should and will change! 

Before this new current position I was asked a couple of years ago to be a Senior Advisor to TCC, along with James Prochaska (Stages of Change) and William Miller (Motivational Interviewing). At that time I penned some thoughts about The Change Companies.  You will enjoy getting to know them too. 

Excerpt 

It has been said that the more you know, the more you realize you don’t know.  I would have thought that having over thirty years experience in mental health and addiction treatment might qualify me for being rather knowledgeable about how people change and what helps them grow and recover.  I have, after all, worked with thousands of patients and clients either directly in private practice; or indirectly through leading and managing treatment services across the country. 

  

Yet, when I was introduced to The Change Companies just a few years ago, I realized that there was a significant delivery mechanism for positive behavioral change termed Interactive Journaling, of which I knew very little.  Quite apart from being impressed with how effective and efficient this guided journaling system was in assisting people in making lasting change, I was impressed with The Change Companies itself.  Here again, I was ignorant of a company that had been doing business for nearly twenty years touching millions of lives in a wide range of behavioral health populations about which I thought I was quite knowledgeable. 

  

The more you know, the more you don’t know. 

  

For over 20 years, I have worked on developing criteria for systems of care that promote person-centered, individualized treatment and a flexible menu of services.  So it caught my attention to be introduced to a company that has also been in the behavioral change business for nearly two decades providing a flexible, cost efficient, consumer-friendly system of resources to guide individuals toward positive change. Here was a company whose mission, methods and marketing had demonstrated that you can do well by doing good.  Here was a company that incorporated evidence-based practices in an engaging, accessible, cost-effective, client-directed system that provided the right balance of guided structure with client self-application and personal participation.  The Change Companies had found a way to marry evidence-based change strategies and principles that I believed in with a collaborative, participatory system of resources that had reached far more people than I could ever have imagined. 

  

Clinicians, counselors, practitioners, programs and payers want affordable and effective resources that provide enough structure to guide people in their journey out of the chaotic devastation caused by addiction and mental illness.  Yet they need resources that enhance people’s natural self-change process; that empowers people to make lasting change and helps clients, patients and consumers to “do treatment” not “do time”. 

  

The Change Companies’ MEE (Motivational, Educational and Experiential) Journal System provides the structure of multiple, pertinent topics from which to choose; but allows for flexible personalized choices to help this particular client at this particular stage of his or her stage of readiness and interest in change.  

  

And I expect there is even yet much more that we don’t know about what we can do to attract even more people into recovery.  What I do know however, is that there are still many more people needing help who can be reached by building on the successful foundation The Change Companies has already established.  

  

  

  

  

  

UNTIL NEXT TIME

Stay tuned for some new developments over the year. See you in late February. 

David

November 2009 – Tips & Topics

Monday, November 30th, 2009

TIPS & TOPICS

Volume 7, No. 8
November 2009


In this issue

– SAVVY   Pros & Cons of the Medical Model

– SKILLS   Retaining what’s good about the Medical Model

– SOUL     Obama, Change, Empathy

– STUMP THE SHRINK    Changing how you use Stages of Change

– Until Next Time

Thanks for joining us this month. Welcome to the beginning of the holiday season.

SAVVY

Some feel the Medical Model is incompatible with a strengths-based, empowerment recovery approach to helping people.  As a physician, when I am asked about that, the answer is ‘yes’ and ‘no’.

TIP

* Decide what you mean by the Medical Model before lauding or lambasting it

Here’s what I found when I asked “Dr. Google” about the Medical Model.

Definitions of Medical Model on the Web:

*Medical model is the term cited by psychiatrist Ronald D. Laing in his “The Politics of the Family and Other Essays” for the “set of procedures in which all doctors are trained.”

http://en.wikipedia.org/wiki/Medical_model

*The view that abnormal behavior results from a physical/biological cause and should be treated medically.

www.mindcontrolforums.com/didglossary.htm

*The view that behavioral and emotional problems are analogous to physical diseases. www.socialpolicy.ca/m.htm

*A theory of drug abuse or addiction in which the addiction is seen as a medical, rather than as a social problem.

www.addiction-rehabilitation.com/glossary.html

*Health services based mainly on providing health care once people are ill, rather than focusing on a more preventative and holistic approach.

www.tameside.gov.uk/la21/glossary

It is clear there are all kinds of ways to look at the MM; they all hold elements of what is appreciated and criticized about the MM.

Next I address the elements I view as counterproductive in the MM if recovery and wellness are important goals.  Additionally I address what I see as productive in the MM for promoting wellness and change. As a physician, I have been raised and trained in the MM as I understand it, and have retained, as well as rejected, elements of the MM.

Productive Elements of the Medical Model

—-> If you are diagnosed with cancer, heart disease or diabetes, most of us would want to see a physician who based his/her recommendations for treatment on science and evidence-based best practices.  You wouldn’t want a doctor who avoided reading the latest research findings, who placed more value on his/her intuition and “gut impressions”, and didn’t change what they’ve done for the past 30 years.  The MM requires a level of rigor and evidence-base from which to individualize treatment. It is focused on effective outcomes even if that necessitates totally changing traditions and previous practices (think blood-letting, non-sterile surgical procedures).

—-> In mental health and addiction treatment, it is more effective to start with a view that abnormal behavior and out-of-control substance use are treatable illnesses rather than a person’s moral weakness to be punished or ostracized.  Some individuals suffer from severe and ongoing illness best viewed as chronic illness not unlike diabetes, asthma and hypertension.  This allows for ongoing support and care rather than completion of a program and graduation.

—-> Medications and medical procedures arise from a MM which constantly searches how to develop the least intrusive and detrimental strategies, pharmacotherapy and procedures that will have an equal or superior outcome.  New generations of medications increasingly target specific neurotransmitters so as to minimize side effects. Older medications affected all sites indiscriminately. Electroconvulsive therapy (ECT) has been refined to minimize memory loss. Surgical procedures used to require opening wide sections of the abdomen or totally exposing a knee joint. Now these are executed via a tiny incision in the abdominal wall or skin.  Surgeries routinely performed in inpatient settings followed by days of recuperation in an infection-prone hospital environment are now being completed in outpatient clinics, with brief post-operative recovery before returning home the very same day.

—-> The MM has been evolving over the past decade or more. The US Health care system has been re-engineering itself to address the need for quality improvement. It is being actively reshaped by the expectations of consumers where all stakeholders increasingly demand active collaboration with the health care system.

(Kizer, KW (2001): “Establishing Health Care Performance Standards in an Era of Consumerism” JAMA 286:1213-1217)

—-> New chronic disease paradigms highlight the patient-professional partnership, involving collaborative care and self-management education. Programs teaching self-management skills are being found to be more effective in improving clinical outcomes than information-only patient education . Self-management education for chronic illness is increasingly becoming an integral part of high-quality primary care.

(Bodenheimer T, Lorig K, Holman H, Grumbach K (2002): “Patient Self-management of Chronic Disease in Primary Care”  JAMA 288:2469-2475)

Attitudes and practices change slowly.  Therefore not everyone raised in the MM, and working in healthcare where the MM predominates, is ready to move to a recovery, strength-based approach.  This is where criticism of the MM finds fruitful ammunition.

Counterproductive Elements of the Medical Model

—-> Some clinicians apply the MM to mean diagnosing a patient’s illness, assessing the severity, then prescribing a medication or procedure with which the patient should comply.  There is little involvement of the patient’s goals and a cursory explanation of alternatives.  The patient is often left with many unanswered questions they were too overwhelmed to ask about in a rushed encounter (before the next patient from a crowded waiting room was ushered in.)  Admittedly, this is not inherent in the MM.  You could just put this down to poor customer service.  But it is inherent in the older aspects of the MM which has put people in a one-down position as patients who should just do what they are told by the physician or healthcare provider, the one who knows best about the patient’s illness. (Incidentally, mental health and addiction clinicians can also treat people the same way.  The MM has tended to perpetuate the authority figure approach to care.)

—-> Because the MM embraces the scientific method and has a high value for evidence-based practices, this reinforces the power of physicians and other health providers who have had more scientific training in medical issues. In a culture and society that also values technology, scientific achievement and the latest medical research, it is difficult for clinicians to place equal emphasis on what the client/patient/consumer wants.  The MM can be used to justify seeing the client as an out-of-control individual who clearly is clueless about his life otherwise they wouldn’t be seeing the helping professional in the first place.  The MM clinician then is the expert whose job it is to identify the knowledge deficits, self-defeating patterns, pathological, manipulative and secondary gain behaviors that need to be confronted and corrected.  (Actually behavioral health clinicians who may rail against the MM frequently treat or mistreat clients with these same attitudes.)

—-> The MM traditionally sees pathology, not possibility and hope for recovery.  When there is a focus on what is wrong with person, there is little assessment on what works and is going right for the person.  A recovery-oriented approach looks for what strengths, resources and supports a person has as equally as important to assess as what is wrong.  But this is where we need a balance of looking at strengths as well as problems.  If a person wants to get housing or stay out of prison or keep a job, we have to help that individual identify both their strengths and weaknesses so as to get what they want. When the MM only looks to correct what is wrong, we miss the opportunity to harness a whole array of strengths and proven strategies that the client has utilized before.

—-> Treatment planning in a MM gives lip service to involving the client in the process.  But the heart of most MM treatment planning is about having the client sign off on a plan which is developed and recommended by the physician or other healthcare professional.  This approach gets reinforced especially for disorders where the patient is unknowledgeable about the pathophysiology of their illness and even less aware of treatment options.  But when it comes to behavioral health, the client and consumer is much more aware of what is important to them and what has worked or not in their life.

SKILLS

So if a clinician wants to retain all that is productive about the Medical Model (however you define that) and wishes to retire the counterproductive elements of the MM, here are some TIPS to move that along.

TIPS

1.  Value your clinical expertise and training, but also value equally the client’s expertise and life training.

As professionals we do have some expertise and experience in helping the people we serve.  Evidence-based practices do count for something as we need as many effective tools in our clinical toolkit as possible.  If the outcome is not going well, you can quickly switch to something more effective.

* By all means explain to a client what is your best recommendation on what to do to reach their goal of coming to treatment e.g., if you want to keep your job, you best work on staying abstinent so you don’t show up to work hung-over, or worse, miss days, especially Mondays.

* At the same time, collaborate with the client to fashion a plan that fits their style and approach if you want to create buy-in, adherence and a successful outcome.  Tease out of their demoralized history of pain and problems what strengths and strategies have worked for them before: What were you doing that you had a good job for five years? How did you stay out of the hospital for a whole year?  What worked that you were such an effective parent to your children for the first five years of their life? Include these strategies in their recovery plan.

2.  Create a therapeutic environment where the person who knows their treatment plan best is the client.

You have many people you are working with.  Clients have just themselves to focus on in the treatment planning process.  If you are utilizing a collaborative service planning process, the client should be even more familiar with their service plan than you who can’t be expected to know everyone’s plans.

* When the client views the treatment plan as a written expression of the alliance, the plan is their plan on how to get what they want.  They should be the one to know their plan best.  They should be the one to know what they want to get out of each group or individual session to advance their treatment plan.  If they do not, there is a good chance it is your treatment plan focused on what you want the client to do, not what interests them.

* For a person who is struggling with acute psychosis or cognitive difficulties there may be immediate barriers to a collaborative discussion.  But as soon as the client is able we are still focused on what they want that we can help them with.

3.  Empower people to be assertive and advocate for what they want.  But that doesn’t mean we blindly do whatever they say without discussing what will work or not.

Sometimes clinicians experience client-directed, client-centered work as an abdication of their professional training and clinical advice.  How can we just let a client decide what they want and how to get that when their judgment and decision-making seems so faulty and unproductive?

* To truly ally yourself with the client means to be directed by what is important to them but at the same time, to provide them honest feedback on whether what they want and/or how to get there is likely to succeed.  It is of no service to a parent to work with them on getting their children back if you know upfront that a decision has already been made that reunification is impossible.

* If a client wants 100 Oxycontin pills with ten refills, we don’t just write out a prescription.  But if the person is in pain, then we can join them in a pain management plan that may involve medication, but other strategies as well. If they respond “No, I just want medication,” then we will say: “Is there anything else you want that I can help you with?   What you want is outside of our Mission and best practices.”

SOUL

This is not a political blog.  It is a commentary about change, empathy and humility.  A year ago, Presidential candidate Barack Obama was elected President of the United States of America riding a wave of hopeful change that we “can believe in.” Candidate Obama “repeatedly promised to close the prison at Guantanamo Bay”; to try suspected terrorists in federal courts; he spoke eloquently of transparency and concerns about government secrecy. (TIME Magazine November 30, 2009).  By May, President Obama was “moving away from some promises he had made during the campaign and toward more moderate positions, some favored by George W. Bush.”  On trying suspected terrorists, “Obama will do so using some of the same Bush-era legal tools he once deplored.”

The TIME Magazine article continues stating the White House says Obama hasn’t changed, just adjusted. “He and the Administration have adapted as we have learned more and the issues have evolved…..” said spokesman Ben LaBolt.  I can imagine George saying to former First Lady, Laura: “See, it’s easy to criticize, demonize and make big promises.  Not so easy when you have all the information and have to think what is best for the whole country, not just your political party.”

As I said, this is not a political blog.  What I take from noticing these adjustments and shifts of President Obama is this:

* It’s easy to say you want to change, but change is a process of stick-to-itiveness – think about the last five New Year’s resolutions you made and how many you have actualized.

* It’s easy to be judgmental about others until you walk in their moccasins and see the world through their eyes – adjustments and adaptations with new information and evolving issues is good.  If only we were as adaptable to change our treatment plans and the way we design and deliver services, instead of blaming clients and patients for their non-compliance.

* It’s easy to lead through authoritarian intimidation and abuse of power. Much harder and more effective to practice servant-leadership – How may I serve you and so lead and attract you to recovery, wellness and serenity?

The Associated Press reported this month that “Robert Emmons, a psychology professor at the University of California-Davis, said those who offer gratitude are less envious and resentful,” and may “sleep longer, exercise more, and report a drop in blood pressure.”

In this Thanksgiving and holiday season, may I wish you change you can believe in, empathy and humility.  And also less envy and resentment; better sleep, exercise and blood pressure.

STUMP THE SHRINK

The Question:

“My question may be reductionist, but it is part of debate substance abuse counselors and teachers have here.  One aspect of charting has included an assessment of where the counselor believes a client is in the “stages of change” model. Some say, “She’s coming, so she is irrefutably in the action stage.”  Others say, “She is coming because of her external motivators, and, while there is action involved in her appearance at treatment, it is not indicative of a real shift in thinking; she is, at best, in the contemplation stage.”

Is there a qualitative aspect to this quantitative discussion?  Obviously, with our discussion of an individual’s needs and motivations, why ever they’re coming needs to be acknowledged, supported, and enhanced upon, but whatever thoughts you have on this would be most appreciated.

Thanks.

Leslie Kirkpatrick

Treatment and Services Manager

Mendocino County Alcohol and Other Drug Programs, CA

My Response:

Leslie:

Some don’t like Stages of Change as a model when it is used to label clients in relation to what WE think the client should be motivated for and ready to change.  If you use Stages of Change to align us with the client and form an alliance around what THEY are at Action for, then it is a useful model to help us stay clear on starting where the client is at.  All clients are at Action for something otherwise they wouldn’t be there.  All clients are motivated, but it is just that they may not be motivated for what WE think they should be motivated for.  But that is our problem not theirs.

So what they may be motivated for and at Action for may be to get their children back; or to get off probation; or to stay out of prison; or to keep a job.  We then join them in that goal, assessing what they are doing to “shoot themselves in the foot” and also what strengths, resources and supports they have to achieve their goal.

If we use Stages of Change in this way, it is more a model to keep us honest with where the client is at.  They may be in Contemplation for what we think they should change, but at Action for something we think is just secondary gain.  But motivational enhancement and alliance building starts with what they want and works to see if they can discover how what they are doing is productive or counterproductive to getting what they want.

Hope this helps.

David

UNTIL NEXT TIME

For December and January, there will be a combined edition of TIPS and TOPICS.  So we will see you later in January 2010.   It’s always a good time to visit Australia.  But December and January is especially a good time for family, Aussie summer fun and vacation.  I wish you a joyful holiday season and a peaceful New Year.

David

David Mee-Lee

DML Training & Consulting

October 2009 – Tips & Topics

Saturday, October 31st, 2009

TIPS & TOPICS

Volume 7, No. 7
October 2009

In this issue
– SAVVY – Lessons from Case Conferences
– SKILLS – Helping People Help Themselves
– SOUL – Common Problems often not Common Knowledge
– Until Next Time

Welcome to the many new subscribers to this October issue of TIPS and TOPICS.  Welcome back to readers, some of whom have been with us for over six years.

SAVVY

When you are working with a client for weeks, months and even years, it is easy to be so close to the situation that you lose perspective. This past month I had the opportunity to interview several clients in front of the treating clinician and the rest of the clinical team.  The clients were all agreeable to a case conference; and some were even enthusiastic about having a consultation with an “expert” psychiatrist from out of town.  Here are two clinical vignettes garnered from these live interviews along with learning points from my outside look into the hard clinical work with these clients.

Names and details have been changed to protect confidentiality.

Tips

  • Long lengths of stay in residential and inpatient settings can induce regression with unintended negative consequences for some clients.

John is a 30 year old, divorced man with suicidal ideation who recently was approved for disability payments for depressive illness and suicidality.  He has been a patient in the acute State psychiatric facility for eight months.  Whenever he nears a date for re-integration into the community, he invariably becomes suicidal and is unable to be transferred back to the community. In recent weeks, much of the staff time has been focused on his hurt and anger at feeling disrespected by some staff as well as his various annoyances about not getting snacks when he wanted or having to go to certain treatment groups.

Learning Lessons

–> With acute psychiatric and crisis beds focus should be on stabilizing and preparing a client for linkage to outpatient services.  This is especially important for those who have borderline personality issues and can regress in intense inpatient settings.  In such total care environments, inherently there is the danger for “Parent-Child” interactions when “Adult-Adult” clinician-client interaction is what is needed.

–> Since so much time has been spent on his anger at staff, it is important at first to acknowledge and empathize with his frustrations. Without doing this, it will be hard to redirect him to the original problems which prompted his admission to the psychiatric unit in the first place – i.e. his tendency to run away from problems or take it out on himself in suicidal ways. This can be achieved by using his current hurts and disagreements as opportunities to practice new ways to avoid running from the conflict (he was agitating to be transferred to another unit to avoid staff members) or to become suicidal (to escape).

–> It is an occupational hazard of working in acute and crisis settings to take on a “Parent-Child” stance and enforce program rules about for example, snacks or group attendance. The client contributes to this kind of interplay by regressing into oppositional, avoidant or defiant reactions that keeps the cycle going.

–> Clients who have suffered early inconsistent parenting can develop personality problems, feeling a strong need for nurturance, but an equally strong fear of abandonment.  If such clients are approached with a lot of support and nurturance alone, this fulfills the strong longing for care.  But it equally stirs up fear of loss and abandonment which causes the client to fluctuate in their mood and level of engagement.  They may switch from an apparent working relationship to one of anger and rejection as their fear of abandonment and loss also arises.  The client creates a distancing move to protect himself from what he perceives is the inevitable rejection and abandonment.  Rather than be rejected, he feels compelled to create distancing and personal safety.

–> Find the balance between this need for nurturance and the accompanying fear of abandonment. Pair together nurturance and reassurance with an equally important focus on the client’s responsibility in treatment.  This helps maintain a healthy and safe distance.  “I can help you and hang in, BUT it won’t be easy and I can’t do it all.”  “I know we can help you, BUT you have to work hard as there are no magic answers.”  “I know you can be successful, BUT you have to work on all your issues and show up for treatment as I can’t do it alone.”

–> So for John, the treatment plan should specifically document problems and priorities in client-friendly terminology that makes sense to him.  Treatment plan goals could be: (1) identify how to prepare to return to the community and (2) deal with frustration, depression, anger or hurt in ways other than running away or hurting himself.

–> Because of the inherent danger of regression in acute inpatient and crisis settings, particular attention is needed to design the therapeutic milieu. It should create and promote a culture of health and functioning rather than a focus on pathology and compliance with unit rules and staff directives.

  • When a client does not follow through with your treatment recommendations month after month, don’t look at the non-compliance of the client, look at the non-alignment of your goals with the client.

Derek is a 53 year old divorced, employed auto mechanic diagnosed with Schizoaffective Disorder and Alcohol Dependence who also is reported to have a gambling problem.  The consultation question on Derek was how to engage him to follow through on alcohol abstinence and his gambling problem (playing slot machines).

Derek was happy to be interviewed. He opened the interview saying he was letting his therapist and others down by not following through with any treatment for alcohol use, and not taking care of his gambling problem.  I asked how his drinking and gambling were affecting his finances. Were there any dangers of losing his job? Did he have any legal issues pending? Derek stated there were no negative consequences he had experienced. He said he spends about $200 per week on gambling, but has enough money for food and rent.  He drinks three beers a day and more on weekends.  He uses mostly alcohol now and no other drugs even though he had used a variety of drugs 30 years ago.

Over the years Derek has had many counseling sessions, but he is most focused on not getting paranoid again so faithfully gets his intramuscular antipsychotic injection every two weeks.  He understands in order to be allowed medication he has to agree to counseling. Derek talked freely about low self-esteem and how he doesn’t follow with what his therapists have told him to do.  He really sees no problems with the level of drinking he now does nor with the amount of money he spends on gambling.

Learning Lessons

–> To engage any client, focus on the What, Why, How, Where and When to identify what is most important to the client at this point of time.  Clearly Derek wants to do whatever he has to in order to keep getting his medication which he believes prevents recurrence of paranoia and unstable mental illness.  He is not interested in sobriety and stopping gambling; he only appears to work on these in order to please the counselor and meet what he understands is the rule (i.e. see a counselor to keep getting medication.)

–> He talks of having low self-esteem. When asked what he wants to work on in counseling, not what others think he should work on, he has a hard time speaking up for himself.  This makes it all the more important to resist the impulse to tell him what to do.  He willingly goes along with this approach because he sees his role in life is to please others. He agrees to counseling because the policy requires that, not because he has something to work on in therapy.

–> I suggested to Derek that he stop drinking and gambling when he was ready to do that rather than “pretending” he’s interested in working on that.  When he does not succeed, it perpetuates the idea that he does not follow through and lets others down. This keeps him in a disempowered one-down position and reinforces his low self-esteem. So the cycle goes like this: Tell your client what he needs to work on whether he wants to or not; have him repeatedly fail and “let you down”; and then tell him he didn’t follow through.  Now he fears he will be removed from the help he does want (medication).

–> You should continue to have an ongoing assessment and keep monitoring his alcohol use and gambling. Check that his job is not threatened by his drinking or gambling behavior; that he has money to pay his rent and for food; and that there are no negative consequences of his behavior, legally or relationship-wise. If he continues to function adequately, there is no immediate need to urge abstinence from alcohol or gambling.

SKILLS

One of the benefits of fulltime training and consulting is I get to learn from others’ experience across the country and internationally.  Here are a couple of tips I learnt from workshop participants who passed on wisdom they received from supervisors or from their own experiences.

Tips

  • In every interaction you have with your client, ask yourself: “How is what I am doing today helping the client to help themselves?”

Some clients with severe and long-term illness may need some level of professional help indefinitely.  Many others may not.  So our work is to:

–> Provide the opportunity for people to harness their own self-change and growth process.  Do you approach a person with an attitude of service as you would a customer, rather than a client to be treated?  Can you inspire a person to imagine the possibilities that right now may be dim for them in their hour of crisis?  How do you keep hope alive for this person at this time?

–> Resist the impulse to create an environment of dependence and compliance. This can be challenging when family, courts, child protective services, judges and probation officers, employers and schools pressure you to fix a person.  Is your work setting one where people feel intimidated to follow rules and regulations?  Do you approach a person with an attitude of prescribing treatment with which the client must comply?  How does your setting dampen a person’s assertiveness and sense of freedom to speak up for what is important to them?

  • Ask a client: “Is there anything you can think of that might make it hard for you to follow through with this plan?” Then allow sufficient time for the client to actually think about that and respond.

A consumer at a workshop shared her experience of being told what to do in her treatment even though it had little to do with what was most important to her. For several weeks she tried not to alienate her therapist. She attempted to disagree with the focus of her treatment without being disagreeable.  She was feeling vulnerable and dependent enough that she kept showing up. She was fearful enough of rejection that she tolerated many sessions which left her unsatisfied and frustrated.

Finally, she mustered up enough courage to blurt out that she was not getting the help she needed.  The world did not blow up in her face.  Her therapist apologized for being out of sync with what was important to the client. Also her therapist explained she had interpreted the client’s hesitancy as her resistance to change some difficult situations.

I complimented this consumer for her courage to speak up.  However I also said it would have been a lot better if the therapeutic environment had been different. A consumer should not have to reach such a frustration level before mustering the courage to assert his/her power.

–> Think about the last time you went to your primary care physician.  You are a professional person and pride yourself on having good self-esteem and being assertive. Your physician is competent and concerned, but always very busy. You’re aware of many people in the waiting room. You have your appointment, but walk out of the office still unclear about the doctor’s explanation of your medication or lab results. As you get to your car in the parking lot, you ask yourself how come you hadn’t slowed him/her down to give you a more detailed explanation so as to assure your full understanding of your medical issues.

Many clients feel in a one-down position just having to walk through the door to your clinic, office or program.  If they had no self-esteem problems, fear of rejection, anxiety, depression, overwhelmed feelings or paranoia, they wouldn’t need your services in the first place.  Make it easy for them to speak up: “Is there anything you can think of that might make it hard for you to follow through with this plan?”

SOUL

Do you wash your hands after you’ve gone to the toilet?

What kind of question is that, you ask.  And anyway it’s none of your business!

I was listening to Science Friday on National Public Radio.  A recent study in England published in the American Journal of Public Health found that only 2/3 of women wash their hands after using the toilet and it’s even worse for men.  Only 1/3 of guys wash their hands.  Dr. Val Curtis, Director of the Hygiene Centre at the London School of Hygiene and Tropical Medicine (part of the University of London) has studied this issue mostly in developing countries, but it is a problem everywhere.

In developing countries, 2 million children die every year of diarrheal diseases – that’s more people than those who die of malaria, measles or HIV all put together.  Hand washing with soap is the most cost-effective intervention to prevent deaths from diarrheal and respiratory diseases (like the flu in general and in particular H1N1 flu.)

Well this is not a Public Service Announcement per se.  What caught my ear more was how we are often oblivious to the gravity and expansiveness of a common problem. We are influenced more by whatever information feeds we choose; or maybe it’s whatever the media deems newsworthy; or whatever information is either deliberately hidden from us, or not.

For example: Imagine if you picked up the newspaper and read every week that a plane crashed and killed 226 people.  This is the statistical equivalent of how many people in 2008 were killed in drunk-driving car crashes every week of the year in the USA.

President Obama just declared the H1N1 outbreak a “national emergency”.  Deaths from H1N1 so far have been 946 in the USA (democraticunderground.com).  So about the same number of people die every month from drunk driving as have died from H1N1 flu since the outbreak.

I am not diminishing the flu emergency.  But where is the public outcry about drinking and driving?  Who even thinks much about washing your hands after the toilet?  What grabs the headlines may not always be the most significant public health priority.

Until Next Time

See you later in late November.

David

September 2009 – Tips & Topics

Wednesday, September 30th, 2009

TIPS & TOPICS

Volume 7, No. 6
September 2009

In this issue

– SAVVY – Understanding Sexual Minorities

– SKILLS - “Transgender, Transvestite, Transsexual”

– SOUL – Attractivism!

– STUMP THE SHRINK – Motivational Interviewing; The Among people

– SHAMELESS SELLING – Getting Healthy in 2010!

– Until Next Time

Welcome to the September edition of TIPS and TOPICS.  Thanks for reading.

SAVVY

The behavioral health field has focused on cultural competence, working with ethnic minorities, other cultural groups based on religious background, age, gender, social class, education level, parental status and justice system involvement.  But earlier this month at the Cape Cod Symposium of Addictive Disorders in Hyannis, Cape Cod, Massachusetts, one workshop caught my eye: “What Every Counselor Needs to Know When Working With Sexual Minorities.”  This was one minority population I have a lot less experience with and don’t hear talked about as much.

Rather than summarize some of the highlights myself, I thought I’d let an expert do that much better.  So I asked Joseph M. Amico, M.Div., CAS, LISAC to draw from his workshop and guest-write this month’s SAVVY section. Each of his five points is rich with information but these just scratch the surface.  Nevertheless it’s a good start to getting educated about sexual minorities.

Tips:

** Top Five issues counselors need to know when working with sexual minorities

ONE:  Be aware of today’s accepted terminology for this population:
–> Lesbian
–> Gay
–> Bisexual
–> Transgender (an umbrella term that includes cross dressers and transsexuals)
–> Questioning
–> Queer (a preferred term by younger generation even though older GLBT’s may wince)
–> Intersex (for more info- go to the Intersex Society of North America - http:www.isna.org)
–> 2S  (Native American term for Two Spirited individuals considered twice blessed for having special insight into both male and female spirit.  Often chosen as the Medicine Man, Medicine Woman or Shaman for the tribe)

TWO:  Best Clinical practices indicate that you NOT work with this population if your religious or moral values dictate that homosexuality is sinful, an abomination, “sick” or that homosexuals can change (known as reparative therapy which is not accepted by American Psychiatric Association or Psychologists).

THREE:  Familiarize yourself with the Stages of Coming Out:

Several Theoretical Models are available:
–>  Most popular is Vivienne Cass’ version which is explained with examples in the book “10 Smart Things Gay Men Can Do To Improve Their Lives” by Joe Kort
–>  Another accessible version is in the book  ”Counseling Lesbian, Gay, Bisexual, and Transgendered Substance Abusers:  Dual Identities” by Dana Finnegan and Emily McNally
–>  Also see articles by Eli Coleman, University of Minnesota, Program on Human Sexuality

FOUR:  Be aware of cultural and ethnic differences in understanding.
–>  African American men who are married and have sex with men often refer to themselves as “on the Down Low” or “DL” and do not identify as bisexual or gay
–>  Latino/Hispanic men who engage in anal sex will often say the “top” or anal inserter is not gay, while the “bottom” or anal receiver is considered gay.
–>  In addition to Two Spirited, other Native American terms include Third and Fourth Gender (see Will Roscoe’s book, “Changing Ones: Third and Fourth Genders in Native North America” )

FIVE: Know the difference between Homophobia and Heterosexism
–>  Homophobia is defined as ‘the irrational fear of homosexuals’
–>  Most of the time we really mean heterosexism, which means a prejudice or bias against LGBT individuals just like racism, ageism, classism and sexism.

Joseph M. Amico, M.Div., CAS, LISAC
Senior Consultant, Brattleboro Retreat
President, NALGAP:  The Association for Lesbian, Gay, Bisexual, Transgender Addiction Professionals and Their Allies
jamico@brattlebororetreat.org

SKILLS

Here are some more clinical tidbits that came from “What Every Counselor Needs to Know When Working With Sexual Minorities.”

Tips:

  • Distinguish between “transgender”, “transsexual” and “transvestite

–>  ”Transgender ” is an umbrella term that includes cross dressers and transsexuals

–> “Transsexual” and “Transvestite”- Here’s a quote from Miss Noxzema Jackson which explains simply in lay language, the other two terms”:

“If you wear the clothing of the opposite sex, you are a transvestite.  If you believe you are a member of the opposite sex and have your plumbing rearranged accordingly, then you are a transsexual,  If, however, you have more fashion sense than should be allowed by law, then you are a drag queen.”

Here is another quote that was shared at the workshop which helps empathize with those in sexual minorities:

“When I was a kid, everyone else seemed to know they were boys or girls, men or women.  That’s something I’ve never known, not then, not today.”
Kate Bornstein, author of “Gender Outlaw”.

  • Include psychosocial questions in assessments to address sexual minority issues where necessary.

    Once you have screened for sexual minority issues, here are some questions to further understand your client’s history and experience:

    –>  How old were you when you had your first thoughts about being gay (or lesbian, bisexual, transgender)?
    –>  How old were you when you first acted on those thoughts?
    –>  Describe for me your first sexual experiences (may or may not be the same as the previous question)
    –>  When was your first sexual experience with an adult?
    –>  Who are you “out” to? (Be sure to ask about friends, family or work companions to whom you have opened up about your sexual orientation)
    –>  How do you feel about being gay?
    –>  If you could change your sexual orientation, would you?

SOUL

Sometimes when listening to a speaker they make a point which totally changes how you view something from that time on.  It can be a pleasantly surprising nugget of truth.  It can be a disturbing, discombobulating awareness you weren’t quite ready to hear.

When I heard Joe talk about the difference between Homophobia and Heterosexism (see point #5 above in SAVVY) it was one of those pleasant surprises.  I am fascinated with how our language reveals our underlying attitudes.  So when Joe illuminated that most of the time when we use Homophobia, we really mean Heterosexism it got me thinking.  I think he is right that what is really going on is a prejudice or bias against LGBT individuals just like racism, ageism, classism and sexism.

If a major feature of the “isms” is inequality and rejection of people who are different from the majority population; or different from those who the prevailing culture deems superior, then I can think of another “ism” that I don’t hear talked about much: “Attractivism”.  I mean physical beauty in contrast to that inner attraction of a beautiful mind or personality. I don’t know if that is a recognized term. In fact I Googled it and found only one site where they seemed to be using it in the way I mean.

What keeps a lot of people down is that they don’t fit the prevailing cultural view of what is physically attractive, whichever culture you are in.  With Attractivism what elevates people unequally above others is not their inherent beauty but their external appearance.  I’m not railing against that as if it is evil to enjoy “eye candy” – being attracted to looking at someone physically beautiful.  But I am saying that Attractivism creates a lot of self esteem problems for people who feel like the ugly duckling; hurts a lot of people who don’t fit the model-thin stereotype or the buff, muscular hunk, or whatever is “attractive” in your culture.

I don’t want to feel guilty for enjoying “eye candy”, but it is good to remember that beauty is in the “eye of the beholder” and that candy rots your teeth.

STUMP THE SHRINK

The Question:

Dear David:

“I’d love you to comment on regarding cultural considerations when using Motivational Interviewing.  The problem situation we’re working on is how to adapt Motivational Interviewing with Hmong clients who are culturally bound to respect the opinion of “the expert” over their own.  In the below scenario the client has presented at a Mental Health clinic on the advice of her medical doctor who, after running various tests, strongly suspects clinical depression.

The client is first motivated by family – she will want to do whatever she needs to do in order to fulfill her role within the family and by extension her culture.  That is very clear and really quite easy.  This is her motivation.

Now, how she gets there is trickier because she will defer to “the expert” in all situations (hierarchical thinking and problem solving). In the first instance, the Shaman was the expert – she didn’t get better, but that isn’t because the expert was wrong, it’s because that wasn’t the problem (Spiritual stuff now ruled out – it’s not the demons). The doctor was the next expert, but although he couldn’t help, he also wasn’t wrong, it’s just that physical stuff couldn’t have been the problem (physical stuff ruled out).

It makes perfect sense to visit with a mental health counselor now, because it must
be a mental problem. Now, she will think that in order to get better, she must do whatever the expert tells her to do. This means that when asked what she wants to do, she doesn’t know, and is confused because the expert is supposed to know.

This comes out in the interview.  If we adapt the technique so that the questions aren’t so open, but are more like picking from a range of options, is that still motivational interviewing?  Even when this is done, she will still not just pick one that “sounds good” to her, because it’s not about what sounds good to her, it’s about what sounds good to the expert.

So, at some point the expert must recommend one to try – see if it works and if not, we can try another.  So, in the interview the client chooses the option that the counselor recommends because that’s what she wants – to do what he recommends (he’s the expert). The question is, then, if the counselor recommends a treatment option, and the client goes with it because she is motivated to do whatever the expert recommends, is that still Motivational Interviewing?

Ultimately the Q & A could be (in an abstract sense):

Therapist: What do you want?

Client: I want to do what you think I should do because you’re the expert.

T: You want me to tell you what to do?

C: Yes, you’re the expert, tell me what to do.

T: Because I’m supposed to be the expert, I should be telling you what to do?

C: Yes, I came here for your help.

T: In that case, I recommend X.  If it doesn’t work, we can figure out what Y and Z would be (your next options).

C: Then I’ll do X.

T: You want to do X?

C: If you are recommending X, then I want to do X.

T: Ok, let’s do X.

C: Ok, I will.

Is this still client-centered treatment planning and motivational interviewing?  I would contend that it is, because it’s what the client wants. But what do you think?

Regards,
Russ

Russ Turner, MA, MS.
Training Manager, People Incorporated Mental Health Services
St. Paul, Minnesota

My Response:

Hi Russ:

Good question and the last part you did with the therapy session dialogue is right on from my viewpoint.

The purpose of Motivational Interviewing as I apply it, is to make sure you have a working alliance with the client (= agreement on goals and strategies within a working emotional bond). If the client agrees on the goal (= to get better to fulfill her role in the family); agrees with the methods (= whatever the expert says); and is in a good working relationship with the therapist, then you have an alliance, which is the greatest contributor to the outcome.

If the “expert’s” methods aren’t working, then we change what we do, which is what all outcomes-driven work should do.  Such a client will stick with you until the outcome is positive. Her culture compels her to listen and do what you say until she doesn’t need you anymore or until you can’t help her.  At that point you would send her to another “expert”.

Let me know if this helps or not.

David

Follow-up Comment:

Hi David,

Thanks for your reply and for helping us clarify this.

Upon reviewing this material I conclude that folks sometimes miss that one of the main purposes of Motivational Interviewing is to create a therapeutic alliance (agreement on treatment goals and methods) and a partnership that fosters trust.

If the client feels listened to, that her treatment options were explained to her, that she had the opportunity to ask questions, and that her input into the treatment plan was important (even if minimal), then you have a client-centered approach consistent with the tenets of Motivational Interviewing.

Thanks,
Russ

SHAMELESS SELLING

Many of you know I am a Senior Advisor to The Change Companies, along with Dr. Jim Prochaska (Stages of Change) and Dr. William Miller (Motivational Interviewing).

The Change Companies’ overall mission and business is to help you help your population make positive life change. They do this by developing curricula and other materials for the fields of health improvement, prevention, addiction treatment, impaired driving and criminal justice. The vehicles they use to deliver this “education” ranges from print and electronic media, website design and video production to consulting and training.

A good friend recently shared with me her view about what consititutes good health, and a positive life. It consists of 3 essential things:

  • What We Eat
  • What We Think
  • How We Move.

Each month I write Tips n Topics as one vehicle to support you in helping you help your population make positive change, particularly in the mental and emotional health arenas- the “What We Think” arena.

Always looking forward, and committed to holistic health, The Change Companies is offering a new product around the “What We Eat” & “How We Move” arenas of life.

So ask yourself these questions:

–> Am I in balance around the 3 areas of health?

–> Have I got too much on my plate?

–>Do I have a really Full Plate in what I take on?

Have some fun & check this out this link!

http://www.fullplategift.com/index2.php

Until Next Time

See you in late October.

David